Chanel, Inc

Assistant Manager, Product, Short Hills

Chanel, Inc$70K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of management or related experience in retail or beauty
  • Bachelor’s degree preferred
  • Strong passion for CHANEL's heritage and product offerings
  • Excellent verbal communication skills
  • Capacity to lift 15 lbs.
  • Flexible availability, including nights and weekends

Responsibilities

  • Inspire the sales team to enhance client experiences
  • Cultivate a positive, collaborative work environment
  • Deliver ongoing training on product knowledge and service excellence
  • Manage all aspects of assigned product categories including analysis and planning
  • Drive team performance using key metrics
  • Engage with the local community to build brand presence

Benefits

  • Dedicated paid time off for wellbeing, including Wellbeing Days
  • Comprehensive family and caregiving benefits, including parental leave and fertility support
  • Generous vacation, holiday, sick, and volunteer days
  • 401K and various financial incentives
  • Extensive healthcare offerings including medical, dental, vision, and virtual care
  • Life insurance and disability coverage options
Full Job Description

Assistant Manager, Product, Short Hills

About the role: 

We are looking for an Assistant Manager who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product category(ies), coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge.  The Assistant Manager will be responsible for fully owning and driving the business within the Fragrance & Beauty, Eyewear and Other Accessories categories.

What impact you can create at CHANEL: 

  • Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients   

  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork  

  • Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery  

  • Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team 

  • Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned

  • RepresentCHANELin the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

You are energized by: 

  • The history and heritage of The House of CHANEL 

  • Building collaborative partnerships and relationships   

  • Fostering a meaningful client experience centered around inclusion and connection   

  • Being comfortable in the middle of complexity and ambiguity   

  • Creativity and innovation by testing, learning, and taking new risks  

 

What you will bring to the team: 

  • Ability to thrive in a team environment and work collaboratively 

  • Understanding of, and passion for client experience 

  • Excellent communication skills 

  • Foreign language skills are preferred but not required 

  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives 

  • Curiosity and desire to learn and grow professionally within the world of CHANEL 

Position Logistics: 

  • Minimum 3 years of related experience 

  • Bachelor’s degree (preferred) 

  • Ability to lift 15 lbs. 

  • A flexible schedule with the ability to work late nights, weekends, and some holidays

  • Boutique Management:Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results 

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. 

 

Compensation: 

  • The anticipated base salary range for this position is $70,200 through $100,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. 

 

Benefits and Perks: 

  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund  

  • Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership) 

  • Generous paid time off policies to include vacation, holiday, sick and volunteer days  

  • 401Kand other incentives 

  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information: 

About Chanel, Inc

Chanel is a French luxury fashion house that was founded in 1910 by Coco Chanel. The company specializes in haute couture, ready-to-wear clothes, luxury goods, and fashion accessories. Chanel is known for its iconic Chanel No. 5 perfume, the Chanel suit, and the little black dress. The company is privately owned and has a reputation for exclusivity and high-end luxury products.
Learn more about Chanel, Inc
Size
20,000 employees
Industry
Founded
1883

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