Job SummaryThe Shipping Supervisor is responsible for overseeing daily shipping operations and ensuring that all outbound orders are completed accurately and efficiently. This role supervises warehouse personnel, monitors equipment and safety compliance, and facilitates communication across operational departments. The Shipping Supervisor will play a key role in resolving customer complaints, coordinating with transportation providers, and maintaining high standards of accuracy and safety. Duties are performed primarily indoors, with occasional work outside, and typically span 8 to 10-hour shifts.
Physical RequirementsStand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Reaching, Repetitive Motion
Function in the JobSedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Job FunctionEssential Job Duties
- Supervise, evaluate, and train warehouse personnel in accordance with company policies.
- Monitor daily manpower levels and assign personnel to work bays as needed.
- Assign specific jobs and duties to warehouse employees based on daily priorities, qualifications, and operational requirements.
- Verify outbound orders to ensure accuracy prior to shipment.
- Check inventory and complete required paperwork for loaded trucks and warehouse stock.
- Route delivery trucks and coordinate logistics for outgoing freight.
- Assist in enforcing safety protocols across all warehouse operations.
- Inspect warehouse, fleet vehicles, and facility to ensure safety and operational compliance.
- Ensure proper operation and maintenance of equipment including cranes, forklifts, side loaders, and saws.
- Troubleshoot equipment breakdowns and coordinate repairs and preventive maintenance.
- Respond to and resolve customer complaints related to shipping and delivery.
- Interface with operations, logistics, and plant management teams to align activities and priorities.
Required SkillsQualifications
- High School diploma/GED required; bachelor's degree preferred.
- Basic computer and data entry skills.
- Strong attention to detail and organizational skills.
- Previous supervisory experience in a warehouse or logistics environment preferred.
- Strong understanding of shipping procedures, equipment operation, and safety compliance.
- Effective communication, leadership, and organizational skills.
- Ability to make independent decisions and resolve operational issues.
- Knowledge of heavy equipment operations (cranes, forklifts, saws, etc.).
Fundamental Job Elements- Independent decision-making required occasionally in conjunction with operating and supervising equipment.
- High level of concentration required to prevent injury or errors.
- Working within precise limits of accuracy is essential.
- Interaction with general public, MPO, and operations workers is required daily.
- Approximately 70% of job duties are repetitive; 30% change frequently.
- Approximately 80% of the work shift is spent on essential duties; 20% on non-essential duties.
- Exposure to outdoor elements occurs occasionally.
- Must possess sufficient strength, agility, coordination, and reaction speed for equipment operation.
Compensation RangeThe anticipated compensation for this position is USD $88,000.00/Yr. - USD $88,000.00/Yr. depending on experience, qualifications, and location.
