Chanel, Inc

Assistant Manager, Client Development- 57th Street Flagship Boutique

Chanel, Inc$105K — $110K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of related experience in retail or client management
  • Bachelor's degree preferred
  • Excellent communication skills
  • Strong passion for client experience and luxury retail
  • Ability to work collaboratively in a team environment
  • Foreign language skills are preferred but not required

Responsibilities

  • Coach and inspire team members on the selling floor to elevate client experiences
  • Foster a positive working environment with a culture of feedback and teamwork
  • Provide ongoing training focused on CHANEL product knowledge and service delivery
  • Develop local client base through community involvement and partnerships
  • Ensure boutique image and operational standards are upheld through active in-store presence

Benefits

  • Dedicated paid time off for wellbeing and a wellbeing fund
  • Inclusive family and caregiving benefits, including parental leave and fertility support
  • Generous paid time off policies for vacation, holidays, and sick days
  • 401K plan with additional incentives
  • Comprehensive healthcare offerings including medical, dental, and vision insurance
  • Life insurance and disability coverage, along with commuter benefits
Full Job Description

Assistant Manager,ClientDevelopment

About the role: 

We are looking for an Assistant Manager, Client Development who will be a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. They will play a crucial role for driving the business, coaching and managing a diverse team, and equipping the Boutique Leadership Team with critical business knowledge. 

 

What impact you can create at CHANEL: 

  • Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients  

  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork 

  • Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery 

  • Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events 

 

You are energized by:  

  • The history and heritage of The House of CHANEL 

  • People leadership and development 

  • Fostering a meaningful client experience centered around inclusion and connection 

  • Building collaborative partnerships and relationships 

  • Being comfortable in the middle of complexity and ambiguity 

  • Multi-tasking within projects in a dynamic, fast paced environment 

  • Creativity and innovation by testing, learning and taking new risks 

What you will bring to the team:  

  • Ability to thrive in a team environment and work collaboratively 

  • Understanding of, and passion for client experience 

  • Excellent communication skills 

  • Foreign language skills are preferred but not required 

  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives 

  • Curiosity and desire to learn and grow professionally within the world of CHANEL 

Position Logistics: 

  • Minimum 3 years of related experience 

  • Bachelor’s degree (preferred) 

  • Ability to lift 15 lb. 

  • A flexible schedule with the ability to work late nights, weekends, and some holidays 

  • Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results 

  

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. 

 

What skills you will learn:  

(This is best leveraged for internal job posting to best attract internal talents) 

  • Exposure to multiple boutique business functions and categories 

  • Growth inadditionalbusiness and functional areas of the retail business 

  • Opportunity to collaborate and succeed as a team with colleagues and cross-functionally

  • Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules 

Compensation:

  • Theanticipatedbase salary range for this position is $105,000 through $110,000. Base salary is one componentof the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks: 

  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund  

  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership) 

  • Generous paid time off policies to include vacation, holiday, sick and volunteer days  

  • 401K and other incentives  

  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program 

  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking 

 

ONLY FOR INTERNAL POSTING AS NEEDED:  

  • This role is considered critical in terms of skills, capabilities and preparedness needed. Hence, this is a role that has been discussed throughout regular cycles of people development and succession planning discussions. As a result, a few candidates are likely in discussions and advancing through the recruitment process. However, we still encourage your interest and application as we commit to a fair, objective, and developmental process for all.  

 

Additional Information:  

About Chanel, Inc

Chanel is a French luxury fashion house that was founded in 1910 by Coco Chanel. The company specializes in haute couture, ready-to-wear clothes, luxury goods, and fashion accessories. Chanel is known for its iconic Chanel No. 5 perfume, the Chanel suit, and the little black dress. The company is privately owned and has a reputation for exclusivity and high-end luxury products.
Learn more about Chanel, Inc
Size
20,000 employees
Industry
Founded
1883

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