Position: Assistant General ManagerReports To: General ManagerPOSITION PROFILE:The Assistant General Manager's purpose is to assist in direction all phases of hotel operations providing a superior service and product to the hotel's guests. Ensuring a positive and safe environment for all associates as stated in the Valor Foundation document. Fiscal responsibility encompasses managing the financial viability of the hotel, ensuring the hotel meets financial expectations to ownership.
ESSENTIAL JOB FUNCTION:- Salary Range: $100,000-110,000 Annually
- Adhere to all the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all which go to make up the essential functions.
- Assist in developing departmental sales plan, in conjunction with the Director of Sales & Marketing, including specific tactics for revenue generation. Involve all hotel personnel in generating revenue through constant communication on the importance of continuous income stream. Research and analyze current and future market areas, and develop sales strategy based on data.
- Responsible for assisting in setting hotel goals, both qualitative and quantitative. Develop business and financial plans for hotel. Monitor hotel performance according to plan. Devise and implement actions to ensure hotel's performance to plan.
- Ensure that the hotel meets all debt and lease term obligations. Fiduciary responsibility to ensure that the hotel meets all contractual obligations.
- Ensure the hotel is not placed in a position of liability by acts of negligence or poor management decisions.
- Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning.
- Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.
- Ensure all Hotel Policies & Procedures are adhered to and ensure all hotel associates are accountable for compliance of these Policies & Procedures.
- Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance.
- Recruit, select and develop a qualified team of Department Leaders to understand the relationships between value, Guest Satisfaction and Associate retention in conjunction with owner returns
- Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable.
DESIRED SKILLS AND QUALIFICATIONS:Education: Bachelor's Degree - In Hospitality Mgt, Business Admin, Marketing, Economics preferred
Experience: A minimum of five years' experience in a related or management position.
Skills and Abilities: Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate information and hotel services to management, staff and guests.
BENEFITS PACKAGE- Competitive Salary
- Daily Pay!
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO
- 401k with employer match
- Team Member Awards and Recognition programs throughout the year
- Food and Beverage Discounts
- Tuition Reimbursement
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of Texas life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let's talk! Click here to learn more about what makes the Hilton College Station a one-of-a-kind in Aggieland!