Assistant General Manager

The Chef Agency

$100K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Tenured experience indicating stability in previous roles
  • 5+ years of experience in dining room management at upscale or fine-dining venues
  • Demonstrated ability to oversee large teams and enhance guest experiences in high-pressure settings
  • Extensive training experience for FOH teams on service standards and flow
  • Proficient in maintaining presence and leadership during peak service hours
  • Skilled in scheduling and operational execution in dynamic environments
  • Hospitality Management or related degree is advantageous but not mandatory

Responsibilities

  • Oversee dining room operations and ensure high-quality service delivery
  • Lead and manage a sizable team to maintain high standards of guest experience
  • Train and develop front-of-house staff on service excellence
  • Facilitate smooth service flow during busy periods with strong floor management
  • Coordinate scheduling and labor management to optimize operational efficiency
  • Maintain a composed and positive atmosphere during high-stress times
  • Implement and uphold restaurant standards and operational systems

Benefits

  • Bonus opportunities
  • Comprehensive health benefits
  • Paid time off (PTO)
  • Quarterly dining credit
  • Discounts on dining
Full Job Description
01st July, 2026

Location - NYC
Salary - $100k-$120k
Benefits - Bonus, Health benefits, PTO, Quarterly Dining Credit, Dining Discounts

High-volume restaurant in NYC known for Upscale American eats, specialty drinks, and brunch in hip, upbeat surroundings.

Qualifications:
  • Tenure that shows stability in prior roles (no job-hoppers)
  • 5+ years of dining room management experience in an upscale to fine-dining, high-volume restaurant
  • Proven track record managing large teams and delivering high-level guest experiences in busy environments
  • 'Strong experience training and developing FOH teams including service standards, service flow, and consistency
  • Ability to maintain strong floor presence and lead service during high-volume periods
  • Comfortable managing scheduling, labor oversight, and operational execution in a fast-paced environment
  • Degree in Hospitality Management, Business, or Culinary is a plus but not required
  • Must be able to work nights, weekends, and holidays as business needs require
Requirements:
  • Excellent communication skills with both guests and staff
  • Calm, steady leadership presence on the floor during busy service periods
  • Team-first mindset with strong coaching and development skills
  • Detail-oriented and organized with strong follow-through on systems and standards
  • Quick thinker who enjoys problem-solving in a high-volume restaurant environment

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