POSITION SUMMARY:

The Assist General Manager of Restaurants is a fully functioning expert in all processes and positions, in partnership with and in the absence of the Market Manager-Restaurant. Assists in leading the overall operations of restaurant.

ESSENTIAL FUNCTIONS:

• Assists Market Manager-Restaurant in supporting Bass Pro Shops commitment to delivering world class customer service and to ensuring a pleasant, safe and productive dining experience for all guests. Conducts regular table visits, resolves customers complaints in a timely manner.  

• In partnership with Market Manager-Restaurant, champions the team to execute and achieve financial goals and operational plans. Monitors actual results on a continuous basis to determine variances, discusses those variances with Market Manager-Restaurant to properly assess KPI performance and react appropriately.  

• Manages staffing levels and shift assignments; assists in hiring and training Outfitters.  Develops and holds the team accountable to standards.

• Ensures that in both the FOH and BOH, all operational basics, standards, SOPs, and SIPs are adhered to with total commitment and passion by providing direction and guidance to employees.   

• Enforces safety and sanitation procedures.  

• Exercises good judgement and making the right decisions; being a role model within restaurant. 

• Learns new tasks, systems and technologies.

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required:  High School Diploma or Equivalent

• Certificate(s) or License(s): ServSafe

• Experience:   5+ years of prior restaurant management experience; full casual dining or casual plus   

KNOWLEDGE, SKILLS, AND ABILITY

• Familiarity with POS Systems

• Restaurant Front and Back  of House

• Inventory Management

• Team Building/Collaboration

• Strong Communication Skills

• Detail Oriented

• Dependable

• Time Management

• Willing and able to learn new tasks, systems and technologies

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

• Regular computer work, and sitting

• Occasional walking, standing, and lifting up to 50lbs

INDEPENDENT JUDGEMENT:

• Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!