Assistant General Manager

Le Pain Quotidien

$66K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years of Restaurant Leadership experience in a comparable concept
  • Passion for hospitality with the ability to lead a team
  • Talent for building a positive team culture
  • Ability to connect with team members and guests
  • Strong operational instincts with a focus on results
  • Experience with P&L, forecasting, inventory, and COGs
  • Physical capability to stand for long periods and lift up to 50 lbs
  • Proficiency in Spanish, French, and/or Arabic is a plus

Responsibilities

  • Lead from the floor, coaching team members and enhancing guest experiences
  • Resolve guest concerns with empathy to foster loyalty
  • Recruit, interview, hire, and retain a high-performing team alongside the GM
  • Optimize labor deployment to provide excellent service within budget
  • Inspire the Front of House team for smooth operational execution
  • Oversee food safety standards and quality assurance
  • Manage food costs and inventory, addressing waste and variances effectively
  • Drive profitability by sharing P&L accountability and proactive forecasting

Benefits

  • Work-life balance with daytime hours
  • Comprehensive medical, dental, and vision benefits
  • PTO beginning at 10 days annually
  • 401k plan with company match
  • Life insurance coverage
  • Commuter benefits
  • Pet insurance options
  • Team member discounts across all brands
Full Job Description
About the Role:

As Assistant General Manager, you'll partner with the General Manager to lead the guest experience, develop the team, and drive restaurant performance. From hiring and developing a high-performing team to maintaining top-notch food and service standards, you'll have the opportunity to shape a restaurant culture that keeps both employees and guests coming back. This role is designed for hospitality leaders who are ready to expand their impact and prepare for future General Manager opportunities.

You will:
  • Lead from the floor, spending quality time coaching team members, connecting with guests, and ensuring exceptional hospitality during service
  • Resolve guest concerns with empathy and urgency, turning challenges into opportunities to build loyalty and trust
  • Partner with the GM to recruit, interview, hire, and retain a high-performing team.
  • Support in optimizing labor deployment to balance great service with budget goals.
  • Lead and inspire the Front of House team, ensuring seamless opening, mid-shift, and closing execution.
  • Safeguard quality by overseeing all food safety protocols and checklists.
  • Manage food costs and inventory; inputs/reconciles orders and aggressively troubleshoots waste and variances.
  • Shares P&L accountability, driving profitability via accurate forecasting and proactive labor deployment.


You have:
  • Minimum 2 years of Restaurant Leadership experience in a comparable restaurant or hospitality concept
  • A passion for hospitality and a proven ability to lead a team with energy, empathy, and vision
  • Talent for building culture; creating an environment where team members feel valued, motivated, and inspired to deliver results every day
  • An ability to forge meaningful connections, both inside the restaurant with your team and the guests, and out in the community to boost brand presence and drive sales
  • Strong operational instincts and a track record of driving results while maintaining high standards in service, food quality, and guest satisfaction.
  • An ability to balance the day-to-day with long-term goals, empowering your team to grow and thrive
  • Previous exposure to P&L, forecasting, inventory, and COGs
  • Must be able to stand for prolonged periods and lift and carry items weighing up to 50 lbs
  • Proficiency in Spanish, French, and/or Arabic a plus


The annualized salary range for this position (plus a bonus) is:
$66,300.00 - $95,000.00

Perks and Benefits:
  • Real work-life balance - daytime hours
  • Medical, dental, and vision benefits
  • PTO starting at 10 days
  • 401k with company match
  • Life insurance
  • Commuter benefits
  • Pet insurance
  • Team member discounts at all our brands


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