Assistant General Manager | Full-Time | Hilliard Center

Oak View Group$115K — $130K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of sales experience in arenas, convention centers, hotels, or similar venues with management responsibilities.
  • Bachelor's degree in Marketing, Business Administration, or related field.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Proven ability to build relationships and generate new business.
  • Excellent organizational, leadership, and customer service skills.
  • Experience in motivating and coaching teams effectively.
  • Strong computer skills, including MS Word, Excel, and database software.

Responsibilities

  • Assist the General Manager in operating the convention center efficiently and profitably, with a focus on sales.
  • Identify and pursue new revenue opportunities independently and through collaboration with Visit Corpus Christi.
  • Promote the facility's usage and negotiate favorable lease agreements.
  • Evaluate and recommend policy and procedure improvements for operational efficiency.
  • Conduct weekly production meetings and manage the staff involved in convention sales.
  • Develop and administer operating budgets and forecasts for events and staffing needs.
  • Recruit, train, and supervise the convention sales team.
  • Establish relationships with civic organizations and stakeholders for business development.
  • Lead facility tours for prospective clients and negotiate contracts for events.
  • Oversee the development of standard operating procedures for sales and operations.

Benefits

  • Health, Dental and Vision Insurance
  • 401(k) Savings Plan with matching
  • Paid Time Off including vacation and sick days
  • 11 paid holidays per year
Full Job Description
Overview

The Assistant General Manager is responsible for the efficient, professional, and profitable operation of the Hilliard Convention Center, with a primary focus on convention sales and operations. In addition to assisting with managing the day-to-day business operations, the Assistant General Manager solicits new sources of revenue, independently for local business and in cooperation with Visit Corpus Christi on city-wide business. In partnership with the General Manager, responsible for overall management, promotion, and operation of the convention center, including policy administration, booking, marketing, finance, box office, advertising, and related operations for Hilliard Convention Center.

This role pays an annual salary of $115,000 - $130,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until November 27, 2026.

Responsibilities

  • Assists the GM in the efficient, professional, and financially successful management of the Hilliard Convention Center, with a strong focus on driving convention sales and executing high-quality event operations.
  • Actively identifies and pursues new revenue opportunities, independently targeting local business while collaborating with Visit Corpus Christi to secure citywide conventions and events.
  • Aggressively promotes the use of the facility to maximize its utilization and negotiates lease agreements as determined necessary and in the best interests of the Hilliard Convention Center.
  • Evaluates existing policies and procedures and recommends improvements that will better reflect the needs of the facility and/or improve the efficiency and safety of operations
  • Helps conduct weekly production meetings.
  • Assists in developing and administering a detailed operating budget and forecast of additional funds needed for staffing, equipment, materials, and supplies.
  • Manages the monitoring of and approves expenditures and instructs and implements adjustments as necessary.
  • Responsible for recruiting, training, supervising, and evaluating convention sales staff.
  • Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all sales programs and activities.
  • Establishes and maintains effective working relationships with civic organizations, city personnel, Visit Corpus Christi, and lessees.
  • Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements.
  • Conduct tours of the facility for potential licensees; answer questions and provide information regarding facility capabilities.
  • Oversees the development of standard operating procedures for all convention sales and operations.
  • Oversees the preparation of required and necessary reports/records for the city and/or corporate.
  • Meets regularly with the Director of Marketing to discuss publicity, event promotion, and Group Experiences issues and needs.
  • Meets regularly with Convention Sales staff to discuss sales leads, trends, and business opportunities.
  • Travel to regional areas throughout the year in search of new business.
  • Other duties as assigned by the General Manager and SVP of convention centers.
  • Perform other duties and responsibilities as assigned.


Qualifications

  • 5-7 years of increasingly responsible sales experience in an arena, convention center, sports franchise, hotel, or other similar public assembly or hospitality facility, including management or director-level responsibility.
  • Bachelor's degree or better from an accredited college or university with major coursework in Marketing, Business Administration, or a related field.
  • Ability to work event nights, weekends, and holidays as required.
  • Has a strong track record of building relationships and generating new business.
  • Excellent organizational skills, leadership skills, and customer service skills.
  • Must be able to motivate and coach teams.
  • Strong PC and data processing skills; working knowledge of MS Word and Excel, as well as database management software.

About Oak View Group

Oak View Group is a global sports and entertainment company that specializes in venue management, event production, and sponsorship sales. The company was founded in 2015 by Tim Leiweke and Irving Azoff, and is headquartered in Seattle, Washington. Oak View Group manages a number of high-profile venues, including the Climate Pledge Arena in Seattle and the Moody Center in Austin, Texas. The company also produces a variety of live events, including concerts, festivals, and sporting events. Oak View Group has a strong commitment to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Oak View Group
Size
200 employees
Industry

Similar Jobs

More Jobs at Oak View Group

More Hospitality & Recreation Jobs

Find similar Assistant General Manager | Full-Time | Hilliard Center jobs: