Assistant Facilities Manager- JLL

What this job involves:

As an Assistant Facilities Manager at JLL, you'll be an essential member of the facilities management team supporting a prestigious client portfolio in midtown Manhattan and the surrounding region. This role places you at the center of service delivery, where you'll partner with the Facilities Manager and the Client Corporate Real Estate team to ensure seamless day-to-day operations and exceptional client satisfaction. At JLL, we are collectively shaping a brighter way, and you'll do exactly that by managing cleaning operations, responding to service requests, coordinating contractors and vendors, and overseeing small-scale office conversion projects. We believe the most effective teams are built when everyone is empowered to thrive, and this position offers hands-on experience across all facets of facilities management while working collaboratively with cross-functional teams. You'll implement cost-saving initiatives, conduct quality inspections, support budgeting activities, and ensure all work is completed within established service level agreements. This is a dynamic role requiring daily onsite presence with opportunities to support remote sites across NYC, Connecticut, Boston, and Washington DC, providing meaningful exposure that will strengthen and advance your career.

What your day-to-day will look like:
• Manage day cleaners and night supplemental cleaning services across the NYC area, including inventory control, ordering and distribution of supplies, contract management, SLA oversight, invoicing, and purchase orders
• Serve as the primary respondent for all service tickets submitted by clients and internal teams, ensuring timely acknowledgment and completion within management agreement SLAs
• Coordinate with in-house and external resources including property managers, contractors, capital project teams, and engineers to schedule work, collect certificates of insurance, manage vendor personnel access, and secure required method of procedures documentation
• Manage small projects such as office conversions from single to dual occupancy, conference room transformations, pantry upgrades, and other space modifications
• Conduct daily quality control inspections across facilities, generating work orders to immediately address identified issues and maintain operational excellence
• Support and implement innovative programs, processes, and procedures that reduce operating costs and increase productivity in partnership with the Facility Management Lead and client teams
• Provide backup coverage for Facility Managers and other Assistant Facilities Managers during planned time off, working across NYC facilities for periods ranging from one to five days

Required qualifications:
• HS diploma or GED
• Minimum of 3 years of facilities management experience in corporate environments, third-party service providers, or consulting roles
• Proven ability to work effectively in a fast-paced environment under pressure while managing multiple competing priorities and urgent service requests
• Strong organizational and management skills with demonstrated ability to coordinate multiple priorities simultaneously
• Proficiency in MS Office and MS SharePoint, with computer proficiency in CMMS tools and work order management systems
• Experience with purchase order creation, proposal requests, invoice review, and vendor management during normal and off-hours including weekends

Preferred qualifications:
• Bachelor's degree or equivalent work experience in Facilities Management with management or technical emphasis
• Knowledge of real estate, telecommunications, furniture systems, accounting, and building systems operations
• Fluency in Spanish for enhanced communication with diverse teams and vendors
• Experience supporting facilities across multiple geographic locations or remote sites
• Background in budget development, variance reporting, and financial management for facility operations
• Demonstrated commitment to teamwork, ethics, and excellence in professional environments

Schedule: M-F 6:30AM-3:30PM

Location: Ney York, NY

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

72,000.00 - 90,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -New York, NY

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay