Salary: See Position Description
Location : 653 Veterans Pkwy, Clayton, NC
Job Type: Full-time
Job Number: 26-00961
Department: Electric
Division: Electric Administration
Opening Date: 07/23/2026
Closing Date: 9/3/2026 11:59 PM Eastern
Description* Salary Grade SG 412* * Recruitment Salary Range starting at: $92,281.00*** Salary offered will be determined based on directly related experience *** Work Location is 653 Veterans Parkway Clayton, NC (Johnston County) *Performs difficult professional, technical, and administrative work assisting in the planning, organizing, directing, and management of the Town's electric utility system and departmental operations.
An employee in this class serves as a key member of the Town's leadership team and supports the Electric Director in overseeing all aspects of electric utility operations including system planning, construction, maintenance, reliability, customer service, and administrative functions.
Work includes participation in organizational strategic planning, policy development, capital improvement programming, and coordination with other departments, elected officials, outside agencies, and the public. The position exercises independent judgment in managing operations, personnel, and resources and may act on behalf of the Electric Director when assigned.
Work is performed under the general direction of the Electric Director and is evaluated through conferences, reports, and results achieved.
- Assists in planning, organizing, and directing the overall operations of the Electric Department
- Participates in policy development and strategic initiatives to align departmental operations with Town goals
- Represents the department before the Town Manager, Council, boards, and external partners
- Serves as acting Electric Director when assigned or in the Director's absence
- Plans, organizes, and directs electric utility operations including construction, maintenance, outage response, reliability, and customer service
- Oversees and evaluates work of staff, contractors, and partners vs. primarily coordinating crews
- Establishes performance standards and monitors service levels to ensure efficiency and quality
- Assists with short- and long-range system planning
- Participates in capital improvement program (CIP) development and infrastructure expansion planning
- Supports and helps administer the department budget
- Evaluates and recommends resource allocations, staffing, equipment, and capital investments
- Oversees and manages electric system projects rather than primarily assisting with documentation
- Participates in contract development, negotiation, and administration
- Coordinates with engineers, developers, contractors, and other agencies
- Provides leadership and direction to staff and supervisors instead of primarily assisting with coordination
- Oversees hiring, performance management, discipline, and professional development
- Supports training and promotes safe work practices
- Responds to complex service issues, outages, and public concerns
- Maintains relationships with customers, public officials, and external agencies
- Performs other duties as assigned
Special Requirements, Education & Experience - Considerable knowledge of the principles and practices of electric distribution systems, electric utility operations, loading, capacity, maintenance, and basic system design.
- Thorough knowledge of materials, tools, vehicles, equipment, and methods used in the construction, maintenance, and repair of overhead and underground electric distribution lines and related facilities.
- Thorough knowledge of occupational hazards, applicable safety practices, personal protective equipment, and emergency procedures associated with electric utility work.
- Working knowledge of governmental budgeting, purchasing, inventory control, personnel practices, and customer service practices related to municipal utility operations.
- Working knowledge of information technology, mapping, work management, metering, reporting, and other technical resources used in electric utility operations.
- Skill in supervising, training, coaching, motivating, communicating with, and coordinating the work of field crews and support staff.
- Skill in reading and interpreting electrical plans, maps, drawings, specifications, work orders, standards, and related technical documents.
- Ability to plan, assign, coordinate, inspect, and evaluate electric utility construction, maintenance, repair, and outage restoration work.
- Ability to assist with long- and short-range planning and to recommend improvements that support system reliability, safety, efficiency, and customer service.
- Ability to prepare accurate records, reports, estimates, schedules, and project documentation.
- Ability to respond effectively to emergencies, outages, customer concerns, and changing operational priorities.
- Ability to establish and maintain effective working relationships with public officials, employees, contractors, utility companies, customers, and the general public.
- Ability to communicate effectively in oral and written forms.
Education and Experience:
- Associate's degree or certificate in Electrical Technology, Electric Utility Technology, or a closely related major field required.
- Bachelor's degree in Engineering, preferably Electrical Engineering, Construction Management, Public Administration, or a related major field preferred. First Aid and CPR certification preferred.
- A minimum of seven (7) years of progressively responsible experience in electric utility construction, maintenance, operations, or line work, preferably in a municipal electric utility environment, including supervisory or lead worker experience, is preferred.
OR
Depending on the position, the Town may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
* SUBMIT OFFICIAL APPLICATION USING THE TOWN'S CAREER WEBSITE*https://www.townofclaytonnc.org/If you have technical issues submitting your application, please call the NEOGOV (governmentjobs.com) Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the Human Resources Office. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. To check the status of your application, please log on to your NEOGOV account and click "Application Status". It is not necessary to contact the Human Resources Office to check the status of an application. Normal processing time for applications is 30-45 days from the closing date of the posting.
To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders. Degrees must be accredited by the U.S. Department of Education. Transcripts and degree evaluations may be uploaded with your application. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resume's on the on-line application) WILL NOT be used for screening for qualifying credit. "See Resume" or "See Attachment" WILL NOT be accepted in lieu of completing an on-line application form. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
01
How many years of progressively responsible experience do you have in electric utility operations, construction, maintenance, or line work?
- Less than 5 years
- 5 to 7 years
- 8 to 10 years
- 11 to 15 years
- More than 15 years
02
How many years of experience do you have supervising employees in an electric utility environment, including responsibilities for performance management, training, scheduling, and disciplinary actions?
- No supervisory experience
- Less than 2 years
- 2 to 4 years
- 5 to 7 years
- More than 7 years
03
Which of the following systems have you used in a professional electric utility environment? (If applicable select more than one)
- Cityworks or other work management system
- ArcGIS
- SCADA
- Outage Management System
- Advanced Metering Infrastructure
- Utility Billing/Customer Information System
- Asset management software
- Budgeting/Financial Management Software
- Microsoft Excel
- Other (other please specify in question number 4)
04
Specify below other systems you have used in a professional electric utility environment not listed in question number 3.
05
If offered, are you willing to accept the posted recruitment salary range starting at $92,281.00?
Required Question
