Job Description

In this role, you will oversee a team of 2 Sales Managers and 1 team administrator while also managing a west coast sales region. This position will sit on-site at Conrad Orlando with overnight or weekend travel required 4-5 times a year. This role is approximately 60% sales and 40% team leadership.

The ideal candidate will have strong group sales experience with a solid understanding of luxury group dynamics. 5+ years' experience as a Senior Sales Manager or higher required within a full-service resort of 200 rooms or more.

Luxury resort experience and west coast region sales experience preferred.

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an Assistant Director of Sales, you're not just supporting the hotel's sales strategy - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

• Drive sales within a key market segment: Manage a designated vertical market, applying expert sales skills to qualify leads, conduct outreach, deliver compelling proposals, and close business to meet revenue goals
• Support strategic sales planning: Contribute to the hotel's annual commercial strategy, aligning sales activities with business objectives, and collaborating with the broader commercial team to optimize performance
• Execute targeted sales initiatives: Represent the hotel at tradeshows, client events, and sales calls; maintain a robust pipeline and develop plans to secure short- and long-term business
• Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings
• Support sales performance and processes: Align day-to-day team activities with strategic goals by reinforcing business processes that drive revenue across Rooms, Catering, and Events
• Track performance and market trends: Monitor business metrics, analyze the competitive landscape, and adjust tactics to meet evolving customer needs and market dynamics
• Inspire and develop the team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage and retain an engaged and high performing team

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.