Assistant Director of Rooms

SH Hotels and Resorts

$125K — $140K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in Rooms Division with roles as a Department or Division Head
  • Preferred university degree in Hotel Management or a related field
  • Strong financial skills in budgeting, forecasting, and revenue optimization
  • Experience in data analysis to implement strategic improvements
  • Exceptional leadership and team development abilities
  • Excellent communication and guest engagement skills
  • Results-driven and adaptable under pressure

Responsibilities

  • Support Director of Rooms in strategic and operational leadership within the Rooms Division
  • Deliver exceptional luxury guest experiences and achieve brand standards
  • Drive operational excellence across Front Office, Housekeeping, Guest Services, and Front Drive
  • Enhance financial performance through effective management practices
  • Develop and nurture high-performing teams aligned with brand values
  • Analyze operations to identify trends and implement improvements
  • Advance the vision of 1 Hotels in a sustainable and service-oriented manner

Benefits

  • Opportunity to play a key role in elevating the guest experience
  • Dynamic work environment that values leadership and innovation
  • Collaboration with a passionate team dedicated to luxury hospitality
  • Focus on sustainability and brand mission alignment
  • Performance-based bonus structure that incentivizes excellence
Full Job Description
We are currently in search of a seasoned, insightful, and innovative Assistant Director of Rooms-a thought leader with a gift for service and an instinct for leadership, whose most important roles are to ensure the excellence of the entire guest experience, and our mission and the brand's operational and financial outcomes are exceeded. The Assistant Director of Rooms supports the Director of Rooms in the strategic and operational leadership of the Rooms Division, including Front Office, Housekeeping, Guest Services, and Front Drive. This role focuses on delivering exceptional luxury guest experiences, driving operational excellence, supporting financial performance, and developing high-performing teams while ensuring alignment with brand standards and the 1 Hotels vision and values. About you... • Minimum of 5 years of progressive leadership experience within a Rooms Division, including Department Head or Division Head roles • University degree in Hotel Management, Hospitality, or a related discipline preferred • Strong financial acumen with experience in budgeting, forecasting, and revenue optimization • Proven ability to analyze data, identify trends, and implement strategic improvements • Exceptional leadership, coaching, and team development capabilities • Excellent interpersonal, communication, and guest engagement skills • Results-oriented with the ability to adapt to changing priorities and perform under pressure • Highly organized, strategic thinker with strong planning and execution skills • Passion for luxury hospitality, service excellence, and sustainable operations • Ability to lead with vision, creativity, accountability, and a positive, people-first mindset $125,000-$140,000 annually + 10% bonus

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