Accor

Assistant Director of Housekeeping

Accor$90K — $100K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years' experience in housekeeping required
  • 2 years in a supervisory or leadership role required
  • College graduate or equivalent experience preferred
  • Strong English communication skills required; Spanish or French Creole preferred
  • Ability to read and count essential
  • Proficient in Excel and Word preferred
  • Experience in a luxury hotel environment preferred

Responsibilities

  • Oversee daily operations for the housekeeping department
  • Organize shifts to ensure teams are prepared for daily activities
  • Complete and follow up on daily room inspections
  • Assist with scheduling and training of housekeeping staff
  • Inspect public areas for cleanliness and compliance with 5-star standards
  • Manage payroll processes, including time edits and paperwork
  • Supervise laundry staff and ensure operational setup
  • Order and manage housekeeping inventories and purchase orders

Benefits

  • Complimentary meals during shifts
  • Complimentary on-site parking
  • Employee discounts for worldwide hotel stays and services
  • Career development opportunities within Fairmont and Accor properties
  • Access to training programs and learning academies
  • Participate in Corporate Social Responsibility activities
  • Recognition rewards for outstanding performance
  • Comprehensive health benefits including medical, dental, and vision insurance
  • Paid holidays and vacation/sick leave
  • 401(k) retirement plan with matching program
Full Job Description
We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Assistant Director of Housekeeping. Responsibilities Under Supervision of the Director of Housekeeper, the Assistant Director of Housekeeping will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks. This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development • Oversee daily operations for the housekeeping department • Organize both morning and evening shifts and ensure both teams are set for their day to day activities • Ensure daily room inspections are completed and follow up is completed with room attendants and supervisors • Assist with scheduling and training of housekeeping team • Walk all public areas to ensure areas are clean and up to 5 star standards • Assist with payroll which include time edit and to ensure all paperwork is completed in a timely manner • Attend daily and weekly manager meetings as well as pre-conference meetings • Oversee laundry staff to also ensure day to day operations are set up daily • Ordering and processing of all housekeeping PO's and ensure all inventories are up to par levels Qualifications Qualifications: • Previous experience of five year in housekeeping required. • Previous experience of two years in a supervisory or leadership role required. • College graduate or equivalent experience is preferred. • Able to communicate in English well both verbally and written. • Able to communicate in either Spanish or French Creole is preferred. • Reading and counting is essential. • Computer efficient in both Excel and Word is preferred. • Experience working in a four or five star luxury environment is preferred. • Must be able to coach council and develop employees through basic skill. Must be able to motivate by example either on the production floor or, in a classroom environment. • Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment. Wage Information The salary range for this position is $90,000 to $100,000 annually. Additional Information Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. What is in it for you: • Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria • Complimentary on-site parking • Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide. • Food, Spa, and Resort Discounts: Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide. • Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor. • Training & Development: Learning programs through our Academies designed to sharpen your skills • Social Responsibility: Ability to make a difference through our Corporate Social Responsibility activities • Recognition & Rewards: Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks. • Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service. Health and Retirement Benefits All full-time employees are eligible for our comprehensive benefits package, which includes: • Medical, dental, and vision insurance (effective the first of the month following 30 days of employment) • Eligible single Full-Time employees can enroll in a $0 premium health plan • Life and disability insurance • Paid Holidays All Full-time and Part-time employees are eligible for: • Vacation and sick leave • 401(k) retirement plan with matching program • Employee Assistance Program (EAP) Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
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