Accor

Assistant Director of Food & Beverage

Accor$100K — $105K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of senior leadership experience in Food & Beverage roles
  • Familiarity with Microsoft Windows applications
  • University or college degree in a relevant discipline preferred
  • Strong interpersonal and problem-solving skills
  • Ability to thrive under pressure in a fast-paced environment
  • Team-oriented mindset with a focus on guest needs
  • Understanding of AI applications in the hospitality industry

Responsibilities

  • Deliver consistently professional and friendly service to guests
  • Lead a team of 10 outlet managers and support staff
  • Recruit and onboard food & beverage leaders
  • Manage opening and closing operations of seasonal outlets
  • Analyze business trends to create profitable strategies
  • Develop and implement promotional and sales events
  • Mentor outlet managers and oversee succession planning

Benefits

  • Complimentary meal per shift in staff cafeteria
  • Discounted employee travel program for room and dining at Fairmont properties globally
  • Exclusive rates at partner resorts including discounts on food & beverage
  • Access to wellness amenities like fitness center and spa
  • Discounts at Fairmont Banff Springs Golf Courses
Full Job Description
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. Grow your leadership strengths as Assistant Director, Food & Beverage, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction. Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together. Competitive Salary: $100,000-$105,000 gross annually, based on previous experience & education What you will be doing: • Consistently offer professional, friendly and engaging service • Leading a team of 10 outlet managers (30 Asst F&B management supports) and working with the banquet team in delivering an exceptional guest experience • Recruit outlet managers and support in recruitment of all Food & Beverage leaders • Oversee the opening and closing of seasonal outlets • Analyze food and beverage business trends to develop accurate forecasts, closure plans, recruitment plans and strategies to maximize profits • Direct and assist in the development and implementation of promotional and sales events • Guide and develop outlets managers while executing individual(s) succession plans • Constantly seek out new revenue driving initiatives • Forecast monthly revenue for the outlets • Represent the outlets in pre-convention meetings and build relationships with groups to ensure maximum capture in the outlets • Be an ambassador of the community and participate in local events • Maintain a strong relationship with suppliers and negotiate the best possible prices • An active member in hotel committees • Conduct regular research of direct competition • Develop detailed design briefs for capital projects • Other duties as assigned Qualifications • Previous Food & Beverage experience in a senior leadership role required • Computer literate in Microsoft Window applications required • University/College degree in a related discipline preferred • Strong interpersonal and problem solving abilities • Highly responsible & reliable • Ability to work well under pressure in a fast paced environment • Ability to work cohesively as part of a team • Ability to focus attention on guest needs, remaining calm and courteous at all times • Ability to to understand and work with AI Additional Information Job Perks & Benefits: • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal) • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide • Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler • Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
Industry

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