Full Job Description
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. Grow your leadership strengths as Assistant Director, Food & Beverage, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.
Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together.
Competitive Salary: $100,000-$105,000 gross annually, based on previous experience & education
What you will be doing:
• Consistently offer professional, friendly and engaging service
• Leading a team of 10 outlet managers (30 Asst F&B management supports) and working with the banquet team in delivering an exceptional guest experience
• Recruit outlet managers and support in recruitment of all Food & Beverage leaders
• Oversee the opening and closing of seasonal outlets
• Analyze food and beverage business trends to develop accurate forecasts, closure plans, recruitment plans and strategies to maximize profits
• Direct and assist in the development and implementation of promotional and sales events
• Guide and develop outlets managers while executing individual(s) succession plans
• Constantly seek out new revenue driving initiatives
• Forecast monthly revenue for the outlets
• Represent the outlets in pre-convention meetings and build relationships with groups to ensure maximum capture in the outlets
• Be an ambassador of the community and participate in local events
• Maintain a strong relationship with suppliers and negotiate the best possible prices
• An active member in hotel committees
• Conduct regular research of direct competition
• Develop detailed design briefs for capital projects
• Other duties as assigned
Qualifications
• Previous Food & Beverage experience in a senior leadership role required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to to understand and work with AI
Additional Information
Job Perks & Benefits:
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.