Position: Assistant Director of Facilities

Department: Facilities

Employee: Exempt

Shift: Day

Location: Twin Cities

Directly Reports To: Director of Facilities

This candidate will play a crucial role in supporting the Director of Facilities and ensuring that maintenance operations, capital projects, preventative maintenance programs, vendor relationships, and facilities teams operate efficiently and effectively across the PSS portfolio.

The Assistant Director of Facilities serves as a leader, coach, problem-solver, and operational resource for Maintenance Supervisors, Construction Specialists, Maintenance Technicians, vendors, and property management teams. This individual will help create consistency across the portfolio while serving as a safety net during emergencies, staffing challenges, major projects, and operational disruptions.

Responsibilities include:

Facilities Operations Leadership: Support the oversight of maintenance operations across the portfolio, ensuring work orders, preventative maintenance, unit turns, inspections, and repairs are completed efficiently and consistently.

Capital Planning & Project Management: Assist with planning, budgeting, bidding, coordination, and oversight of capital improvement projects, reserve replacement projects, renovations, and property transitions.

Preventative Maintenance & Asset Preservation: Support long-term asset preservation strategies by ensuring preventative maintenance programs are implemented and monitored consistently throughout the portfolio.

Staff Management & Development: Recruit, train, supervise, coach, and develop maintenance personnel while creating a culture of accountability, professionalism, safety, and continuous improvement.

Vendor & Contractor Management: Assist with selecting, managing, and evaluating vendors and contractors to ensure quality workmanship, cost-effectiveness, and compliance with contractual obligations.

Budgeting & Financial Oversight: Support development and monitoring of maintenance and capital budgets while identifying opportunities for operational efficiencies and cost savings.

Safety & Risk Management: Promote workplace safety, OSHA compliance, emergency preparedness, life-safety compliance, and risk mitigation across all properties.

Property Inspections & Quality Assurance: Conduct property inspections, operational reviews, and quality control assessments to ensure company standards are maintained.

Emergency Response & Operational Support: Serve as a resource during emergencies, disasters, staffing shortages, critical incidents, and other operational challenges.

Cross-Department Collaboration: Partner with Property Management, Compliance, Accounting, and Executive Leadership to support property performance, resident satisfaction, and organizational goals.

Knowledge, Skills, and Abilities:

Associate's or Bachelor's degree in Facilities Management, Construction Management, Business Administration, Engineering, or a related field preferred.

Minimum of 7 years of facilities, maintenance, construction, or building operations experience.

Minimum of 3 years of leadership or supervisory experience.

Strong understanding of HVAC, plumbing, electrical, carpentry, building systems, preventative maintenance, and capital planning.

Experience managing vendors, contractors, and construction projects.

Strong project management, organizational, and problem-solving skills.

Excellent communication, coaching, and conflict-resolution abilities.

Ability to prioritize competing demands and effectively manage multiple projects simultaneously.

Strong commitment to safety, accountability, and operational excellence.

Ability to develop employees and create future leaders within the Facilities Department.

401(k) with up to 4% matching

Health, dental, vision, life insurance, and AD&D

PTO

Paid holidays

Tuition reimbursement

Opportunities for professional development and advancement

Supportive work environment focused on employee well-being and growth

Opportunity to help shape and grow a rapidly expanding Facilities Department

Ability to make a direct impact on over 3,604 affordable housing units and the residents who call them home