Assistant Critical Operations Manager

Riot Platforms

$90K — $120K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in facility operations or maintenance in critical environments
  • Experience leading maintenance execution in active settings
  • 1-2 years of direct people management experience
  • Knowledge of electrical and mechanical systems and their impact on uptime
  • Ability to meet physical requirements in a data center environment

Responsibilities

  • Assist in managing and executing the site maintenance program
  • Provide leadership and performance management for Critical Operations Engineers
  • Plan, schedule, and document preventive and corrective maintenance
  • Oversee work order quality and documentation standards
  • Coordinate maintenance activities to minimize operational risk
  • Review maintenance execution and drive continuous improvement
  • Lead responses to facility events and emergencies
  • Partner with vendors to ensure compliance and support facility upgrades

Benefits

  • Eligible for Riot's equity incentive programs
  • Generous 401(k) plan with company match
  • Multiple comprehensive health plan options, including 100% company-paid plans
  • Free gym memberships and wellness perks
  • Childcare discounts and pet insurance options
Full Job Description
About the role

Riot is seeking an Assistant Critical Operations Manager to support the data center facilities maintenance program while leading and developing Critical Operations Engineers. This role ensures safe, reliable, and efficient operation of electrical, mechanical, and fire/life safety systems through strong field leadership, disciplined maintenance, and coordination with internal teams and vendors. The position requires working in a 24/7 critical environment, prioritizing uptime, and maintaining consistent standards across shifts. This role is based in Rockdale, TX.

What you'll do

  • Assist in managing and executing the site maintenance program to ensure high uptime, safety, and efficiency without disrupting operations
  • Provide day-to-day leadership, coaching, and performance management for Critical Operations Engineers, including expectations, feedback, and development
  • Plan, schedule, execute, and document preventive and corrective maintenance per site procedures
  • Oversee work order quality, timeliness, and documentation standards within the maintenance/work management system
  • Coordinate maintenance windows and operational activities to minimize risk and maintain system reliability
  • Review maintenance execution, backlog health, recurring issues, and performance trends; drive corrective actions and continuous improvement
  • Lead or support response to facility events, abnormal conditions, and emergencies, including escalation and communication protocols
  • Conduct facility walkthroughs and partner with vendors/contractors to ensure safety, compliance, operational readiness, and support small projects and reliability upgrades


What you'll bring

  • 5+ years of experience in facility operations, facilities maintenance, or critical operations (electrical, mechanical, HVAC, controls, or similar)
  • Experience leading or coordinating maintenance execution in an active operating environment
  • At least 1-2 years of people management experience (i.e. direct supervision, lead role, or formal mentorship responsibilities)
  • Working knowledge of electrical and mechanical systems and how they impact uptime in a mission-critical environment
  • Ability to meet physical job requirements and work in a data center environment


Compensation and Benefits

  • Competitive Salary: Base range (commensurate with experience) + bonus + sign-on equity grant.
  • Long-Term Growth: Eligible to participate in Riot's equity incentive programs and share in the success you help build.
  • 401(k) Retirement Plan: Incudes a generous company match.
  • Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
  • Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Similar Jobs

More Jobs at Riot Platforms

More Enterprise Technology Jobs

Find similar Assistant Critical Operations Manager jobs: