The Artificial Intelligence In-Business Controls Sr Lead Analyst Senior Vice President is a strategic professional accountable for multiple activities within COO Controls with a focus on the Office of AI. This role is responsible for embedding robust risk management practices into Citi's AI strategy, ensuring that models, tools, and AI-enabled processes operate safely, ethically, and in compliance with regulatory and internal standards. Individuals in this role will cover a broad range of in-business/function Artificial Intelligence (AI) impacted risk and control responsibilities.
The ideal candidate has a strong background in
Technology Risk, paired with a strong understanding of emerging risks in AI, digitization and automation. Excellent communication skills are required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of various In-Business Controls programs.
Key ResponsibilitiesRisk Identification & Assessment- Identify, assess, and document risks associated with AI initiatives across the Office of AI.
- Support the review of risk assessments for AI use cases, tools, and model deployments to ensure alignment with enterprise risk appetite and regulatory expectations.
- Partner with Office of AI to evaluate potential control gaps and ensure risks are surfaced early in the development lifecycle.
- Drive execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
Control Design & Implementation- Support the operationalization of a robust control framework that addresses AI-specific risks.
- Ensure appropriate owned AI-related controls are mapped, tested, and validated.
- Support creation of standardized controls, procedures, and templates to be used for AI strategy.
In-Business Controls (IBC) Execution- Partner with business leaders to ensure existing IBC processes (MCA, Issue Management) effectively capture relevant AI-related risks and controls.
- Support development of KRIs/KPIs for AI risk monitoring.
- Assist in Issue identification, remediation planning, and sustainable closure for AI-related control breaks.
- Responsible for the coordination and comprehensive management of issues with key stakeholders
- Drive issue quality reviews ensuring compliance with Issue
Governance & Compliance- Work closely with Legal, Compliance, Model Risk Management, Data Governance, and Technology partners to ensure adherence to internal policies and external regulatory requirements related to AI.
- Engage with subject matter expertise on regulatory trends and emerging industry frameworks for responsible AI.
- Prepare materials for senior leadership, governance forums, audits, and regulatory reviews.
- Responsible for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
Cross-Functional Collaboration- Act as a bridge between AI Strategy, Technology, Operations, and Risk functions to ensure shared understanding of risks and sound execution practices.
- Advise on control implications of new AI capabilities and emerging technologies.
Qualifications- 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry, with proven experience in control-related functions.
- 7+ years of experience in Risk Management, In-Business Controls, Operational Risk, Compliance, Technology Risk, or related field.
- Ability to identify, measure, and manage key risks and controls, with expert knowledge in the development and execution of controls.
- Strong risk mindset with ability to challenge thoughtfully, and make recommendations for risk and controls remediation.
- Developing new ideas and improving current processes to proactively mitigate risks.
- Experience conducting risk assessments, control evaluations, or regulatory reviews.
- Track record leading Control related projects and programs.
- Develop and implement strategy and process improvement initiatives, with proven experience in implementing sustainable solutions and improving processes.
- Demonstrated success operating in a fast-paced, agile environment.
- Comprehensive knowledge of Citi's businesses, functions and their risk profiles, coupled with a deep understanding of Citi's Policies, Standards, and Procedures.
- Expert understanding of compliance laws, rules, regulations, and best practices.
- Knowledge of AI/ML concepts, data risks, or model governance (hands-on technical background not required, but familiarity is beneficial).
- Working knowledge of emerging AI governance frameworks (e.g., Responsible AI guidelines, NIST AI RMF).
- Ability to translate technical AI risks into business-impact language for non-technical stakeholders.
- Strong leadership, analytical, decision-making, and problem-solving skills, with the ability to evaluate complex risk and control activities and processes, and strong documentation skills.
- Excellent communication and executive-level presentation skills, with the ability to deliver compelling presentations, engage and inspire across stakeholder groups, and influence cross-functional partners to lead risk/control discussions with technical and business teams.
- High attention to critical details and strong organizational skills, with the ability to see the big picture.
- Strong sense of accountability and ownership, with strong results orientation.
- Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
EducationBachelor's/University degree in Business, Risk, Technology, Analytics, or related field; Master's/advanced degree preferred.
Job Family Group: Controls Governance & Oversight
Job Family:Cross-disciplinary Controls
Time Type:Full time
Primary Location:Jacksonville Florida United States
Primary Location Full Time Salary Range:$130,880.00 - $196,320.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Analytical Thinking, Assessment, Business Acumen, Constructive Debate, Controls Lifecycle, Governance, Issue Management, Process Design, Risk Management Lifecycle, Stakeholder Management.
Other Relevant Skills Communication, Controls Assessment, Escalation Management, Risk Management.
Anticipated Posting Close Date:Aug 05, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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