Walgreens

Artificial Intelligence Analyst

Walgreens$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Computer Science or equivalent experience
  • Proficiency in programming languages such as Java, C++, or Python
  • Experience managing structured and unstructured large datasets
  • Ability to collaborate with various internal and external teams
  • Skilled in identifying and resolving operational issues effectively
  • Self-driven with minimal supervision for goal achievement
  • Willingness to travel up to 10% for business purposes

Responsibilities

  • Implement statistical language models and computational frameworks to analyze large data sets
  • Recognize language patterns and conversational trends that add business value
  • Analyze audio data for actionable insights
  • Capture keyword combinations for performance optimization
  • Develop and apply machine learning techniques to enhance applications
  • Contribute to the design and evaluation of data-driven models
  • Determine opportunities for improvement through trend analysis

Benefits

  • Collaborative work environment fostering innovation
  • Opportunities for professional development and growth
  • Exposure to cutting-edge technologies in speech analytics
  • Engagement with cross-functional teams and external partners
  • Flexibility in managing work responsibilities
Full Job Description
Job Description

Job Summary:

Responsible for the performance of the overall quality speech analytics category design. Works cross-functionally with various groups internally and externally. Collaborates and synthesizes analyses for the execution of scorecards. Responsible for extrapolating data, developing queries, ensuring standardization of external files, leading projects that relate directly to the speech analytic platform, and make recommendations for the betterment of the company. Works hand-in-hand with other analysts and specialists within the team to build and invent an outstanding product with a prime focus on accuracy, understandability and performance of the product.

Job Responsibilities:
  • Implement statistical language models, computational frameworks to process massive volumes of data, and engineer prototypes in a programming language (examples: Python, Java, R).
  • Analytical and knowledgeable, recognize pertinent language patterns and conversational content that lead to business value
  • Analyze recorded audio and audio-based data sets for critical insights.
  • Captures combinations of keywords & phrases within the system for optimal configurations performance
  • Natural Language Processing: Develop and/or apply statistical modeling techniques, optimization methods, and other ML techniques to different applications.
  • Participate in design, development, evaluation, deployment and updating of data-driven models and analytical solutions for natural language applications.
  • Responsible for determining opportunities through analysis of current or future trends and provide ongoing speech category design
  • Determine what call events (keywords and phrases) to train the software to recognize as structured data to support analytics and business goals, by using an inquisitive and intuitive approach
  • Weekly/monthly reporting to management and business units
  • Familiarity with Voice User Interface (VUI) documents
  • Use a variety of testing methods to measure the impact of ongoing campaigns and new initiatives.
  • Build positive relationships, drive decisions and communicate findings to executives and partners.


External Basic Qualifications

  • Bachelor's in Computer Science, OR High School diploma/GED plus three years of equivalent experience
  • Programming experience in one or more of the following: Java, C++, Python or equivalent.
  • Experience managing large datasets, both structured and unstructured
  • Experience collaborating with internal and external resources to develop strategies that meet department goals.
  • Experience in identifying operational issues, recommending and implementing strategies to resolve problems.
  • Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).


Preferred Qualifications

  • Bachelor's degree in Computer Science or related field
  • 2 to 3 years of Python
  • Elementary statistics
  • Familiarity with SQL
  • Familiarity with Databricks or related tools
  • Familiarity with chat or voice based systems

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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