Responsible for directing the planning booking, administration, personnel, financial and operational management of the facility; consistent with the goals and directives of Boyd Gaming. Provide leadership and direction to subordinate operating departments, management, and staff; coordination and execution of plans and directives; performance of continuing liaison with corporate staff, industry associates, governing agencies, communication mediums and the general public. Additionally, the position is responsible for all programming/booking decisions that best reflect and support the overall property. Seeking, maintaining and executing the venue's events. 37Motivate, mentor and provide leadership to both full-time and on-call team members within the facility.37 37Liaison with various third party contractors who service the facility including but not limited to staffing, cleaning stagehand and production related companies.37 37Develop relationships with agents, promoters and artist management to facilitate a prosperous event calendar.37 37Coordinate with both property and corporate personnel in the fulfillment and execution of all event related matters.37 37Through the corporate office, work with all local and national media to represent the venue and the company in all aspects of external communication about arena events.37 37Determine and establish organizational structures and personnel staffing requirements; imposes and directs the structure for effective and efficient utilization of personnel.37 37Assures the development and maintenance of employee job descriptions, duties, responsibilities and performance standards for all positions with provisions for timely and effective employee performance evaluations.37 37Direct the development and sustain plans and programs, policies and procedures to establish the highest level of employee morale, safety and service, appearance and performance.37 37Responsible for the development of the annual operating calendar, activity schedules, dates and hours of operations; projections for attendance and revenue.37 37Manages the procurement of activities and events; negotiates contracts and agreements with industry agents and associates.37 37Direct the purchase, storage, and use of food service equipment and related products.37 37Direct the purchase, storage, and use of food and beverages and related products.37 37Direct the development of operating and marketing financial plans and documents; to include, operating revenue and expense budgets; capital expense plans and budgets.37 37Provide control of day-to-day operations; assuring the coordination of plans programs and events; conducts post-event operational and financial review analysis.37 37Oversee the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include: matters of training and development; quality assurance; community contributions; employee suggestions and committee assignments.37 37Oversee the timely and effective response to requests received from external organizations, agencies, departments and individuals; assures and maintains the integrity of the department and Boyd Gaming in all forms of communication and personal contacts.37 37Oversee the administration of personnel and the operation of the facilities are conducted in accordance with applicable local, state and federal regulations.37 37Has a good working knowledge, and is the liaison with both the Hotel and Casino. Understand and help drive business in those areas.37 37Works closely with the corporate communications department to respond to media requests for comments, and interviews.37 37Oversee the Arena's community involvement as well as manage the relationships with Charities, nonprofits and other organizations.37 37Assertive in booking events while proactively bringing acts together that are a good fit for the Arena and the property as a whole.37 Qualifications 37Bachelor's degree preferred.37 37Minimum ten (10) year's comparable professional experience in a similar type venue.37 37Knowledgeable of computer software and office systems - Microsoft Office, PowerPoint, Internet, Strategic and operations planning, budgeting and event scheduling software.37 37Exceptional leadership skills.37 37Analytical and problem solving skills with excellent verbal and written skills.37 37Attention to detail and excellent organizational skills.37 37Strong interpersonal skills with the capability to quickly develop and working relationships across teams and communicate both up and down the Company.37 37Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.37 Additional Information