Reporting to a District Manager, Area Manageris a front-line management position responsible foroverseeingand leadingDWoperationswithinadefined geographicarea.AM is responsible forfulfillment of services to customersand leading technicians.

Operations(50-60%)

• Lead and manage a team to maximizeeffectivenessand efficiency of resources,technicians,and capital.

• Expediently and professionally address all customer, operational, and performance concerns.

• Walk customer inventory toidentify future workload requirements and QC repairs.

• Meetregularlywithcustomersto discuss servicelevels, repair quality, cycle-time performance and other issues that drive customer satisfaction.

• Ensuretechnicianspossess the necessary skills, resources, equipment, and information to deliver high quality repairs and customer service.

• Communicate to keep team informed and up to date in critical information, expectations, company news, etc.

• On-board new employees, setting them up for success by educating them on role, expectations, processes,and policies.

• Closely support direct reports/managers optimizingproduction andday-to-day operations.

Sales and Business Development

• WorkwithDMand/or DSM todevelopandexecutea revenue growthplantosell additional services within existing customers.

• Partner with DM andDSMto sellnew customersand maximizeexistingbusiness opportunities.

• Buildand solidifyrelationships withkeycustomersand network toinitiaterelationships with prospective customers.

• Drive results using strategic selling skills and negotiation abilities that create a win-win for the customer and Dent Wizard.

Required Qualifications

• Combined minimum experience of 3 years in a district route and auction leadership role required

• Profitable management of a P&L of at least $1.5M in revenue annually

• Experiencemanaging other leaders and staffs of 20+

• Travels overnight approximately 10 60%

• Result-driven

• Positive, motivating leadership style

• Flexible, resilient, diplomatic, tolerant

• Activelistener:credible and persuasive communication style that empowers others and leads decisively

• Successful strategy implementation and results