Position OverviewThe Area Manager drives performance and growth for all stakeholders in the area while actively sharing ideas, talent and resources across the region as a part of the regional team. The Area Manager also champions select best practices within the region and participates in company-wide initiatives.
What you'll do:- Build Great Teams:
- Create a positive, challenging and exciting environment which is conducive to high-performance, teamwork, a great place to work and long-term retention of top talent
- Recruit, train and develop top talent for key jobs throughout the Area
- Actively coach and mentor area leaders/associates to achieve high performance and to facilitate long-term development to build a career at SiteOne
- Ensure strong teamwork across the area, region and division
- Deliver Customer Value:
- Set high expectations for product, service and partnership and effectively leverage structure, systems and processes to ensure associates are organized and equipped to deliver consistent customer value excellence
- Create a culture whereby all leaders and associates are obsessed with customer success; instill customer value excellence into the area through training and coaching
- Develop strong personal relationships with key customers in order to gain accurate feedback, discover ongoing improvement ideas and assess progress
- Implement customer value measurement systems in order to track progress and ensure accountability for results
- Achieve Performance, Growth and Safety Results:
- Create an incident-free environment by involving all associates, promoting a strong safety culture, achieving excellent housekeeping and workplace organization and executing clear safety policies
- Actively manage the area sales team to ensure effective account assignments and territory planning, sales call planning and new business growth. Ensure the sales team is structured to be both efficient and effective and is working together as a team with the stores.
- Develop a winning area strategy and specific action plan for performance and growth (focused, quantified, prioritized) and then execute the plan to achieve the desired performance
- Set effective goals and continuously monitor key performance metrics to ensure accountability for results and to re-prioritize initiatives and/or resources toward the highest opportunity areas
- Assist in the identification and integration of value-added acquisitions in your area; ensure that we execute to achieve the targeted results
- Drive Continuous Improvement:
- As lead Change Agent - prioritize and drive ongoing performance improvement initiatives and encourage the team to try new ideas and take fact-based risks to improve performance
- Facilitate idea sharing across the area to include team brainstorming of difficult issues in order to develop creative and robust solutions
- Effectively utilize regional, SiteOne and industry resources to gain new ideas and/or to help execute new improvements in the area; champion new ideas within the region and in conjunction with SiteOne initiatives and improvement priorities
- Build Business Acumen:
- Build a winning "best practice" knowledge base for achieving excellence. Understand thoroughly and specifically which levers to pull in order to achieve excellence for all stakeholders
- Thoroughly understand the company operating and financial reports and be able to quickly identify positive/negative business trends and determine root causes to issues
- Develop an in-depth understanding of the area market to include end user trends, customers, competitors, suppliers and key market drivers
- Promote and practice continuing education (personal and organizational) utilizing regional, SiteOne, industry and/or external resources in order to keep abreast of best practices; effectively utilize ongoing benchmarking and external/internal mentors
- Expand sales force acumen to enable a successful growth strategy, coach Outside Sales Reps and deliver on overall strategic plan
- Develop Winning Strategies:
- Develop a clear, fact-based and quantified view of where to compete, how to compete and who to compete in order to drive long-term performance improvement in the area
- Ensure that strategies are converted into clear action plans and are communicated and understood by all associates
- Use performance metrics to track progress and continuously adjust strategies to maximize opportunities that develop and/or to adjust to changing market conditions
- Align strategic goals and talent to enable succession planning - "right people in the right place at the right time" to achieve desired business results
Skills We Are Seeking- 4+ years of proven experience leading multiple teams or locations through coaching, employee development, and accountability.
- Demonstrated success driving business performance through full P&L ownership and accountability, including revenue growth, expense management, profitability (gross margin), and overall financial results.
- Strong customer-first mindset with a track record of building lasting relationships and delivering business results.
- Ability to influence, collaborate, and lead through change across geographically dispersed teams.
- Advanced knowledge of inventory management and replenishment strategies, including demand forecasting, inventory turns, stocking levels, product availability, and overall inventory optimization.
- Previous leadership experience within landscape, hardscape, irrigation, nursery, or related wholesale distribution businesses preferred.
Education:- Degree in Business / Management discipline or equivalent experience preferred
- Secondary or High School diploma or equivalent required
Compensation & BenefitsSiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:
- Estimated Base Salary from $200,000-$250,000 CAD annually
- Competitive Bonus Opportunities
- Medical, Dental and Vision Plans
- Paid Time Off
- RRSP Eligibility
- Tuition Reimbursement
- Product Discounts
What This Job Description CoversThe information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.
