Area Manager, Asset Protection - Austin

Gap, Inc.

$75K — $95K *
US-AnywhereRemote in Bethany, CT
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in asset protection or related field
  • Proven leadership experience managing teams across multiple locations
  • Strong investigative skills with knowledge of surveillance techniques
  • Data analysis proficiency to identify risks and drive results
  • Excellent communication and collaboration abilities
  • Familiarity with retail operations and asset protection best practices

Responsibilities

  • Lead and develop a team of AP Coordinators and Specialists across multiple stores
  • Implement and monitor tailored safety and shortage reduction programs
  • Conduct investigations into theft, fraud, and policy violations
  • Analyze data trends to identify risks and recommend proactive solutions
  • Collaborate with store and regional leadership on AP strategies
  • Ensure compliance and functionality of physical security systems
  • Work with law enforcement on case development and prosecution
  • Promote a culture of safety and operational excellence

Benefits

  • Opportunities for professional development and continuous learning
  • Dynamic work environment with a focus on teamwork and inclusion
  • Employee discounts across all brand products
  • Access to comprehensive health and wellness programs
  • Retirement savings plan options with company match
Full Job Description
About the Role
As an Area AP Manager, you oversee asset protection operations across a group of stores. You lead a team of Coordinators and/or Specialists, drive execution of safety and shortage reduction programs, and collaborate with store leadership to mitigate risk. Your work supports the protection of people, products, and experiences across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.What You'll Do

• Lead and manage AP Coordinators, Specialists and/or Service Representatives across multiple stores, providing coaching, development, and performance feedback.
• Implement and monitor shortage reduction and safety programs tailored to the needs of each  in your area. 
• Conduct and oversee investigations into theft, fraud, and policy violations, ensuring compliance with legal and company standards. 
• Analyze data and incident trends to identify risks and recommend proactive solutions. 
• Partner with store and regional leadership to align AP strategies with business goals. 
• Ensure physical security systems are functioning and compliant with company standards. 
• Collaborate with law enforcement and legal partners to support case development and  prosecution. 
• Promote a culture of safety, inclusion, and operational excellence across your area.  

Who You Are

• Strong leadership and coaching skills across multiple locations.
• Experience in investigations, surveillance, and shortage reduction. 
• Ability to analyze data and apply insights to drive results. 
• Excellent communication and collaboration skills. 
• Knowledge of retail operations and asset protection best practices.  

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