Area General Manager - Workplace Experience and Facilities (70302795)

Sodexo Canada Ltd

$100K — $115K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years' experience in a busy management role, preferably with multiple service offerings.
  • Ability to lead and inspire a team towards innovative food and facility services.
  • Experience in executing and evaluating successful promotional activities.
  • Capable of thriving under pressure in fast-paced and safety-driven environments.
  • Strong organizational skills with proficiency in technology, including Microsoft Office and social media.
  • Excellent communication and interpersonal skills, effective with customers, clients, and colleagues.
  • Independent problem-solving skills and a passion for exceeding customer service expectations.
  • Commitment to personal growth and learning.

Responsibilities

  • Oversee all food and facility operations and ensure operational excellence.
  • Manage financial aspects including budgeting, labor costs, and inventory control.
  • Direct daily operations while collaborating with multiple stakeholders.
  • Supervise and mentor team supervisors to maximize productivity.
  • Achieve annual objectives and maintain operational standards.
  • Implement quality improvements to enhance service experience.
  • Analyze operations to identify efficiencies and areas for improvement.
  • Ensure compliance with company, client, and legislative standards.

Benefits

  • Flexible work environment.
  • Competitive compensation with comprehensive employee benefits.
  • Access to training and development programs.
  • Opportunities for career growth and advancement.
  • Commitment to corporate responsibility and sustainability initiatives.
  • Recognition as an award-winning employer in sustainability, diversity, and corporate social responsibility.
Full Job Description


Salary: $100,000.00 - $115,000.00 yearly (CAD). Bonus Eligible

Job Description

How You'll Make an Impact:

As the Area General Manager, you will be responsible for overseeing all aspects of food & facility operations, client services, workplace experience, and site performance while ensuring operational excellence, financial accountability, and a strong culture of safety.
  • Responsible for successfully coordinating and directing retail food service and facilities operation in the unit
  • Manage financials having good knowledge on labor cost, food, inventory, equipment and materials. Needs to have budgeting and forecasting experience
  • Direct daily operations including working with multiple stake holders across the organization- purchasing/ordering, inventory, scheduling
  • Supervise, mentor, and monitor supervisors and evaluate performance to ensure a high level of productivity and the best use of team member capabilities
  • Ensure that the annual objectives are achieved
  • Maintain operating standards and implement quality improvements
  • Promote and assist in producing best experience- strong hospitality skills
  • Constant analysis of operations-identifying efficiencies and areas of opportunity
  • Ensure compliance of all Company and Client standards and Provincial/Federal Legislation
  • Ensure compliance to all Food Safety and Physical Safety Policies and Procedures


Qualifications

What You'll Need to Succeed
  • Minimum 5 years' experience in a busy management role, multiple offerings an asset.
  • Ability not only to lead the team to deliver on an innovative and high food and facilities service program, but also to lead and inspire your team to look for ways to improve on what we already do .
  • Experience in running and evaluating successful promotions
  • Ability to work under pressure in a fast paced, team-centric and safety driven environment
  • Proven organizational skills and strong computer/technology capabilities including Microsoft Office use and Social Media
  • Exceptional communication and interpersonal skills to effectively communicate with customers, clients and staff
  • Ability to work, problem solve and provide solutions independently
  • Genuine desire to provide customer service experiences beyond expectations
  • A passion for food, facilities, people and service excellence
  • A genuine desire to grow and learn


Additional Information

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:
  • Flexible work environment
  • Competitive compensation & great employee benefits
  • Training and development programs
  • Countless opportunities for growth
  • Corporate responsibility & sustainability
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here
  • And so much more!

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

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