General PurposeEnsure accuracy and efficiency throughout the region to accounts receivable processes.
Essential Duties- Meet in person and virtual with AR teams regularly and as needed to address questions and issues that arise in these areas.
- Ensuring statements are accurately and timely generated based on industry standards.
- Manage performance outcomes by planning, monitoring, evaluating, and improving accounts receivable.
- Oversee the collection process to help reduce receivables by improving the timeliness of payments.
- Maintain comprehensive working knowledge of payer contracts and ensure that payers are billed according to contract provisions.
- Supervise the use of billing systems and maintain a comprehensive working knowledge of the system including upgrades and enhancements.
- Protect the confidentiality of patients and organization information through effective controls and direct supervision of billing operations.
- Assist local leaders in recruiting, selecting, orienting, and managing billing team members.
- Monitor compliance of resident trust accounts.
- Keep management informed by reviewing and analyzing accounts receivable reports; summarizing information and identifying trends.
- Demonstrate autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
- Teach, train, and work with Office Managers to help achieve goals.
- Ability to travel as needed
- Supervisory Requirements
- Assist with the overall supervision and management of regional accounts receivable staff.
Supervisory RequirementsThis position has no supervisory responsibilities.
QualificationEducation and/or Experience- Education and/or Experience 2-year degree in business field (preferred). 3+ years of experience in ALF and/or IL billing It experience with PointCickCare (tacility and management console leve!). Analytical, organizational, communication, written, and interpersonal skills. Knowledge of corporate business management, governmental and private insurances regulations and standards. Excellent computer skills including word, excel, and other MS office programs. Professional demeanor and ability to manage and train teams.
- Detailed-oriented, dependable, and have a strong work ethic.
Language Skills- Ability to understand technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from leadership and employees, type 50wpm or more, able to navigate the internet.
Mathematical Skills- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- The essential functions of this position require the following physical abilities: Prolonged time at a computer, standing and walking, sitting, reaching with hands and arms, travel by car and airplane, talking and hearing frequently. Perception in vision: ability to adjust focus, close, distance, color, peripheral, and depth vision.
- The noise level in the work environment is usually low to moderate.
Reasoning Ability- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read, or hear. May be necessary to assist in the evacuation of residents during emergency situations.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Additional InformationNote: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Pay Range: $120,000- $150,000 
