Key job responsibilities
You'll research, develop, and ship ML and AI solutions across the communication experience, reasoning over conversational context, intent and needs, and orchestrating large language models and agentic workflows that anticipate how, when, and with whom customers want to connect, and then get it done on their behalf. Whether it's surfacing the right message at the right moment, drafting a reply that sounds like the customer, remembering who matters most to them, or seamlessly carrying a conversation across calls, text, and email, you'll tackle ambiguous, open-ended problems at the intersection of applied science and real-world communication, turning advanced research into features that keep people effortlessly connected to the ones they care about.
BASIC QUALIFICATIONS
- 3+ years of building machine learning models or developing algorithms for business application experience
- PhD, or Master's degree and 2+ years of CS, CE, ML or related field experience
- Hands-on experience building agentic frameworks (e.g., tool-calling, function orchestration, memory, and multi-agent coordination) using modern LLMs
- Hands-on experience building RAG pipelines (embeddings, vector retrieval, context grounding) and personalization techniques for LLM-based systems
PREFERRED QUALIFICATIONS
- PhD in computer science, machine learning, engineering, or related fields
- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning
- Knowledge of standard speech and machine learning techniques
- Knowledge of programming languages such as C/C++, Python, Java or Perl
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, BC, Vancouver - 149,300.00 - 249,300.00 CAD annually
