Applications Systems Engineer - IT Department - Springfield

Health Care and Rehabilitation Services

$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in enterprise application administration, specifically in EMR/EHR systems like Credible
  • Proficiency in ERP, HRIS, and finance platforms such as UKG, Workday, or ADP
  • Strong troubleshooting skills for clinical and operational application issues
  • Experience with SQL for querying and reporting purposes
  • Solid understanding of healthcare workflows, particularly in behavioral health

Responsibilities

  • Administer and support EMR/EHR platforms and ensure systems are optimized
  • Configure system settings, creating workflows, permissions, and security settings
  • Troubleshoot and resolve application issues across various systems
  • Manage vendor relationships, coordinate upgrades, and conduct release testing
  • Translate clinical requirements into technical solutions for system configurations

Benefits

  • Three weeks of paid vacation (pro-rated) to start
  • Comprehensive health, dental, and vision coverage
  • Nine paid holidays annually
  • One week of paid personal time
Full Job Description
The pay for this position is between $75,000 and $95,000 annually.

3 weeks (pro-rated) paid vacation to start & excellent health/dental/vision coverage!

9 paid holidays and 1 week of personal time

Core Skills and Experience

Enterprise Application Administration
  • Administration and support of EMR/EHR platforms, especially Credible or comparable behavioral health systems
  • Administration of ERP, HRIS, and finance platforms such as UKG, Workday, ADP, or similar
  • System configuration, security roles, permissions, workflows, and templates
  • Troubleshooting application level issues across clinical, operational, and financial systems
  • Managing vendor relationships, support tickets, upgrades, and release testing

Integrations and Technical Skills
  • SQL querying for reporting, validation, and troubleshooting
  • Experience with APIs, data feeds, and flat file integrations (SFTP, CSV, scheduled jobs)
  • Scripting or programming experience (Python, PowerShell, JavaScript, or similar)
  • Understanding of data flows between EMR, ERP, reporting, and external partners
  • Experience working with middleware, ETL tools, or custom integration logic
  • Supporting downstream tools such as Power BI, dashboards, and operational reports

Healthcare and Compliance Knowledge
  • Understanding of healthcare workflows in behavioral health or human services
  • Familiarity with HIPAA, data privacy, and role based access controls
  • Exposure to documentation requirements, audits, and compliance reporting
  • Ability to translate clinical or operational needs into technical solutions

Operational and Collaboration Skills
  • Ability to work directly with clinical, quality, finance, HR, and leadership teams
  • Translate non technical requirements into system configuration or development work
  • Participate in change management, testing, training, and go live support
  • Strong documentation skills for processes, integrations, and system behavior
  • Comfortable operating as a systems owner, not just support

Licensure and Certifications

Strongly Preferred
  • Bachelor's degree in Information Systems, Computer Science, or related field or equivalent professional experience

Nice to Have
  • Healthcare IT or EMR specific certifications (vendor specific is fine)
  • SQL or database related certification
  • Microsoft Power Platform, Power BI, or data analytics certification
  • Security or compliance related training (HIPAA, healthcare privacy)

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