Applications Engineering Specialist - Service

Benefits:

Compensation: $76,000 to $104,000 CAD Annually
Annual Performance-Based Incentive Bonus
5% RRSP match
Stock purchase plan
Starting 3 weeks of vacation
Benefits package (health and dental) + $600 health spending account
Half-Day Fridays
Continuous learning and career growth with global mobility opportunities.
A chance to contribute to something bigger - advancing the future of healthcare through automation.

Job Description

The Applications Engineering Specialist - Service is responsible for proposing solutions, costing, and developing service proposals for automation customers in the Life Sciences industry. The role requires a highly motivated, customer-oriented individual with strong problem-solving capabilities, co-ordination skills, and general business aptitude.

Responsibilities include:

• Analyze and verify customers' requirements and needs
• Propose and develop solutions to support and optimize performance of automated systems after installation at the customer facility
• Co-ordinate a proposal development team comprising ATS subject matter experts
• Facilitate meetings to converge on solutions and work plans
• Collaborate with other ATS divisions worldwide to leverage regional resources
• Communicate concepts and proposed solutions through diagrams, flowcharts, presentations, and technical writing
• Develop cost and price models for proposed solutions
• Create initial work plan and project schedule
• Draft proposals with keen attention to detail
• Conform to proposal delivery expectations and promote continuous improvement ideas for on time delivery for proposals

Additional Responsibilities

• Present solutions, costing, and pricing to management for approvals
• Present to customer in partnership with the customer's account manager
• Follow opportunities through the sales process and keep records of customer interactions using a Customer Relationship Management system (SalesForce)
• Provide support to sales team on calls and meetings with customers, including potential travel to customer sites for discovery and presentation of proposals
• Provide guidance as necessary to the project team after work awarded
• Identify additional service opportunities and proactively identify to customer
• Off-hour availability may be required

Qualifications

Education

• A post-secondary diploma or degree in mechanical/systems/electrical engineering or equivalent.

Skills

• Strong verbal/written communication skills in English. Secondary language skill in Spanish or German are a plus. Knowledge of computer programs such as Salesforce, Excel, Word, PowerPoint, SharePoint, Outlook, and Windows.

Experience:

• 2 to 5 years experience in an applications engineering role, or in related roles such as Systems Design, Systems Engineering, Mechanical Design, Technical Inside Sales, Technical quoting or Proposal Writing. The preferred candidate must have the required post-secondary education coupled with technical aptitude. A working knowledge and/or familiarity with automation, robotics, machine controls, and manufacturing processes is beneficial. Successful candidates have excellent communication and

Health, Safety and Environmental

All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.

Work in compliance with divisional health, safety and environmental procedures

Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods

Report any unsafe conditions or unsafe acts • Report defect in any equipment or protective device

Ensure that the required protective equipment is used for the assigned tasks

Attend all required health, safety and environmental training

Report any accidents/incidents to supervisor

Assist in investigating accidents/incidents

Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct

We look forward to getting to know you and welcoming you to our team in Urbach soon. If you have any questions, please feel free to contact Svetlana Jerkovic:

ATS Automation Tooling Systems GmbH
European Service Center
Steinbeisstraße 8
73660 Urbach

Email: [email protected]
www.atsautomation.com