Applications Engineer

TRUMPF Group

$71K — $97K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in the machine tool industry, ideally in sales or service roles.
  • Strong understanding of TRUMPF laser technology and products, especially laser cutting and welding.
  • Minimum 2-year technical school degree; 4-year degree preferred or equivalent experience.
  • Proven ability to communicate effectively with customers and internal stakeholders.
  • Experience with customer demonstrations and technical presentations.

Responsibilities

  • Act as the subject matter expert on 2D laser technology for customers and internal teams.
  • Organize and execute compelling product demonstrations and presentations at trade shows.
  • Assess customer parts and develop tailored programming for effective TruLaser demonstrations.
  • Provide detailed time estimates and recommendations based on customer needs.
  • Offer on-site and remote consulting for existing and potential programming issues.
  • Deliver operator training and ongoing applications support to customers.
  • Travel to customer locations to assist with complex sales or production needs, approximately 20-30% of the time.

Benefits

  • Opportunity to work closely with cutting-edge laser technology.
  • Involvement in hands-on product demonstrations and customer interactions.
  • Professional development through customer and product training.
  • Engagement in industry trade shows and networking opportunities.
  • Potential for career advancement within a leading company in the machine tool sector.
Full Job Description

TRUMPF Applications Engineers are a vital part in showcasing our technology to our customers.  This role is instrumental in demonstrating the various advantages of TRUMPF products and convincing customers to purchase our products.  Applications Engineer is regarded as the subject matter expert in all questions regarding laser cutting, bending, and especially laser welding possibilities.  The applications engineer supports customers and the sales network during the purchasing decision and provides on-going telephone or on-site support throughout the product lifecycle.


Principle Duties & Responsibilities
  • Serves as the expert for 2D laser technology. Additionally, fully capable to explain machine options and operate TRUMPF TruLaser’s

  • Independently organize and conduct persuasive customer demonstrations and industry trade shows

  • Evaluate customer parts and create programs to effectively demonstrate TruLaser.  Recognize any necessary part design changes, and consult customers on modifications to define creative solutions for customer parts

  • Generate customer time estimates, provide recommendations for product selection and produce sample parts

  • Consult customers on programing issues for existing and potential customers

  • Conduct operator training, and on-site applications support for customers

  • Travel to customer sites to support with challenging sales or production processes (Travel time ~ 20-30%)

  • Help new customers with the startup phase to smoothly go to production phase


Experience
  • Previous experience in the machine tool industry preferably in the Sales, Service areas. TRUMPF product knowledge preferred.  Excellent communication skills are required as this position involves extensive contact with customers. 


Education
  • Minimum 2-year technical school degree, 4-year degree is preferred or the suitable equivalent of education and work experience.

Pay Range: $34.43 - $46.59/Hour

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