Applications Engineer

NOV, Inc. • $85K — $100K *
Odessa, TX 79762In-Person
Energy & Utilities
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4-Year Bachelor's degree in engineering required.
  • Minimum 3 years of oilfield experience necessary.
  • Strong understanding of drilling technologies and processes.
  • Proficient in customer service and relationship management.
  • Skills in technical evaluation and product recommendation.

Responsibilities

  • Coordinate field testing of drilling products and components.
  • Maintain relationships with customer accounts and field teams.
  • Deliver technology presentations and training as needed.
  • Support sales in achieving internal KPIs and metrics.
  • Create reports on tool performance and drilling applications.
  • Lead the technical justification for new product designs.
  • Participate in ReedHycalog's Quality Management System.

Benefits

  • Opportunity to work with cutting-edge drilling technologies.
  • Exposure to diverse fields within the oil and gas industry.
  • Focus on continuous improvement and customer service excellence.
  • Engagement in product development processes.
  • Professional growth through intercompany travel and customer interactions.
Full Job Description
Job Description

ReedHycalog is currently hiring for a Drilling Solutions Engineer in Odessa, TX! The engineer will be helping to coordinate he field testing of new products and components. They will gather the information from runs and validate the testing. They will also oversee recommendations for future changes and iterations.

Responsibilities

Primary Responsibilities:
  • Customer Service:
    • Maintain good working relationship with all customer accounts personnel, including office and field teams, and attend to their requirements or requests efficiently and diligently to ensure that the customers receive the highest level of customer service from all areas of the organization.
    • Deliver technology presentations and training sessions with the customer when necessary.
    • Customer visits, client offices, field site support, intercompany travel as required throughout the assigned area.
    • Monitor customer issues, feedback, deadlines, and deliverables to ensure customer issues are handled effectively and quickly, adapting, improving, and communicating internal processes where necessary.
    • Assurance of timely, complete, and accurate invoicing, according to NOV and local customer legal requirements.
  • Sales Support:
    • Supports in the qualification of opportunities, offering the customer insight into processes and timings in line with the internal/external needs and as a result maximizing revenue on the account
    • Responsible for creating technical evaluations and product recommendations that help maximizing the sales and profitability of assigned area.
    • Support sales in achieving internal sales KPIs and metrics.
    • Review customer orders and match against the drilling application needs, make competent technical and commercial evaluations of the customer's order and relevant specifications.
    • Provide support for the contract/quote review process and raise visibility to any non-standard technical requirements that may impact the company.
  • Reporting:
    • Create Application Maps / Study for the applications in your area
    • Create and maintain a product offering map for the assigned area - history of development for a specific product
    • Capture tool performance data from ongoing jobs for data base entry and prepare to present customer run reports and run performance summaries.
    • Develop case histories and outstanding run reports for internal and external use
    • Create dull forensics reports for all required run in the area
    • Create incident reports analysis according to the QMS system
  • Product Development
    • Take the lead in the technical justification of the product development process for new design according to product development process standards
    • support sales in the development of the correct technical response to the client, and identifying new products to the area
    • Provide support to the product life cycle progress for the assigned projects in your area
  • Quality System:
    • Participate in the ReedHycalog Quality Management System: Take lead and support in all quality incidents in relation to your assigned area according to the QMS standards.
    • Provide feedback of product performance trends for product reliability and quality improvement


Qualifications

Education and Experience:
  • 4 Year Bachelor's degree in engineering.
  • Minimum 3 years of oilfield experience

About NOV, Inc.

NOV, Inc. Careers

Joining NOV, Inc. presents an unparalleled opportunity to advance a career in the energy sector with a company at the forefront of driving innovation and growth. NOV, Inc. is actively seeking professionals who are ready to engage with a global team that values leadership, diversity, and professional development.

Explore Job Opportunities

NOV, Inc. offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's in engineering, finance, or project management, NOV, Inc. positions itself as a leader in career advancement in the energy industry. Explore open positions that align with professional skills and career interests.

Internship Programs

NOV, Inc. believes in nurturing talent from the ground up. Internship programs at NOV, Inc. provide invaluable industry exposure and hands-on experience, making them a cornerstone of professional development for students and recent graduates eager to make their mark.

Commitment to Employee Growth and Benefits

At NOV, Inc., employee growth is a priority, supported by comprehensive benefits and diversity training programs designed to foster an inclusive workplace. NOV, Inc. invests in its team, ensuring access to the tools and training necessary to excel both professionally and personally.

Cultivating a Culture of Innovation

The culture at NOV, Inc. is built on a foundation of innovation and collaborative problem-solving. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company’s leadership in the energy sector.

Professional Development and Networking

NOV, Inc. is dedicated to the continuous professional development of its team members through leadership training, networking opportunities, and robust career paths. Employees at NOV, Inc. enjoy a dynamic environment where they can build strong professional networks and enhance their career trajectory.

Hiring Process

The hiring process at NOV, Inc. is designed to be transparent and engaging, starting from the initial job posting to the final interview. Candidates are encouraged to showcase their skills and experiences through a detailed resume and during the interview process, ensuring a fit that is beneficial both for the individual and for NOV, Inc.

Join the NOV, Inc. Team

NOV, Inc. is looking for passionate, curious, and innovative team players. Search for open positions that match skills and interests on the NOV, Inc. careers page. Discover how a position at NOV, Inc. can propel a career to new heights.

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Embark on a journey with NOV, Inc., where career aspirations turn into achievements, and professional growth is intertwined with innovation and leadership.
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Industry
Energy & Utilities
* Ladders Estimates

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