Position Overview

We are seeking an experienced Application Engineer to join our team. This is a customer-facing role supporting Altronic products across the full product line, including ignition, fuel, and control systems used primarily in natural gas compression and engine applications.

You will be the technical resource customers and distributors turn to for product selection, troubleshooting, and field support. The work is largely remote, with travel to customer and field sites for commissioning and on-site support as needed. Your knowledge directly affects how well our products run in the field and how satisfied our customers are.

Key Responsibilities
• Provide remote technical support to customers and distributors troubleshooting Altronic ignition,
fuel, and control systems.
• Work from electrical schematics, drawings, and sequence of operations to diagnose and resolve
field issues.
• Recommend the right Altronic products to fit each customer's application.
• Support startup and commissioning of control systems, ignition systems, and air/fuel ratio (AFR) systems on gas compression and engine packages.
• Interface Altronic controls with engine and driver controls common to gas compression (Cat, ADEM, Waukesha ESM, Murphy EICS, VFDs).
• Configure Altronic and third-party control systems, with enough understanding of the underlying programming and scripting to support them.
• Document support activity and feed recurring issues back to engineering and product teams.
• Coordinate with inside sales, panel engineering, production, and new product engineering on customer solutions.
• Travel to customer and field sites for on-site support and commissioning as needed.

Qualifications
• Significant field experience with industrial gas engines, compressors, and pumps.
• A hands-on background that combines mechanical and controls experience in the gas combustion industry.
• Working knowledge of control systems for gas compression, including ignition systems, AFR systems, and automated field operations.
• Knowledge of basic electronics, AC and DC, relay logic, analog signals (4-20 mA and 0-5 V), and discrete signals.
• Ability to read and work from electrical schematics.
• Strong communication skills to support customers remotely and troubleshoot from drawings.
• Comfortable using a PC and the software tools used to configure and support our control systems.
• Basic understanding of communication formats and protocols (RTU, TCP, HTTP).
• An ambitious self-starter who takes initiative and works well without close supervision.
A formal engineering degree is welcome but not required; equivalent field experience is also
acceptable.

Additional Preferred Qualifications
• Knowledge of industry-standard compressor control platforms.
• Familiarity interfacing engine and driver controls common to gas compression: Cat ADEM III and IV,
Waukesha ESM I and II, Murphy EICS, and VFDs.
• Familiarity with the Altronic product line, or the ability to learn it quickly on the job.
• Experience with Lua scripting.

Compensation & Benefits
We offer a competitive compensation package and full benefits including:
• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Short- & Long-Term Disability
• Life Insurance
• Paid Time Off: Vacation, Holidays, Sick Leave, Parental Leave
• Tuition Reimbursement
• 401(k) Retirement Plan with Company Match

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