S&P Global, Inc

Application Support SRE

S&P Global, Inc$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in Application Support, SRE, or Systems Administration
  • Experience with AWS production applications
  • Hands-on with Ansible and CI/CD deployments
  • Familiarity with Git workflows
  • Proficiency in monitoring tools such as Splunk and CloudWatch
  • Experience in 24/7 on-call participation
  • Strong troubleshooting skills and lifecycle management knowledge

Responsibilities

  • Provide hands-on support for enterprise applications in production
  • Troubleshoot production issues across application and infrastructure layers
  • Drive incident triage and resolution to ensure system stability
  • Participate in a 24/7 on-call rotation for incident response
  • Execute deployments using Ansible and CI/CD pipelines
  • Monitor systems using Splunk, Google Analytics, and CloudWatch
  • Manage installation, patching, and upgrades of third-party applications

Benefits

  • Collaborative work with cross-functional teams
  • Opportunities for skill development in automation
  • Exposure to enterprise-level applications
  • Participation in post-incident reviews for continuous improvement
  • Flexible work environment with on-call support
Full Job Description
Responsibilities

Production Support & Reliability
  • Provide hands-on support for enterprise applications in production
  • Troubleshoot issues across application and infrastructure layers
  • Drive incident triage and resolution
  • Ensure systems remain stable, available, and supportable


On-Call & Incident Response
  • Participate in a 24/7 on-call rotation
  • Respond to and resolve production incidents
  • Coordinate with engineering teams during high-severity issues
  • Contribute to post-incident reviews


Deployments & Operational Execution
  • Execute deployments using Ansible and CI/CD pipelines
  • Use Git workflows for release management and rollback
  • Support validation and troubleshooting of deployment issues
  • Improve deployment reliability and processes


Monitoring, Metrics & Observability
  • Monitor systems using:
    • Splunk or Google Analytics
    • CloudWatch
    • Synthetic monitoring tools
  • Analyze logs, metrics, and alerts to diagnose issues
  • Contribute to dashboards and operational visibility


Application Lifecycle & Maintenance
  • Manage installation, patching, and upgrades of third-party applications
  • Maintain systems aligned with N-1 patching standards
  • Perform ongoing maintenance and health checks


Automation (Execution-Focused)
  • Use and maintain existing Ansible automation and scripts
  • Improve operational processes through targeted automation


Collaboration
  • Work with Cloud Engineering, Development, and Security teams
  • Support onboarding of new applications into production
  • Maintain documentation and runbooks


Required Qualifications
  • 4+ years of experience in Application Support, SRE, or Systems Administration
  • Experience supporting production applications in AWS
  • Hands-on experience with:
    • Deployments (Ansible / CI-CD)
    • Git workflows
  • Experience with:
    • Monitoring tools (Splunk or Google Analytics, CloudWatch)
    • Synthetic monitoring
  • Experience participating in 24/7 on-call rotations
  • Strong troubleshooting skills
  • Experience with patching and lifecycle management (N-1)

About S&P Global, Inc

S&P Global Market Intelligence is an exclusive analysis and in-depth data in real time for the banking.

S&P Global, Inc Careers

Join the dynamic team at S&P Global, Inc, a leader in providing transparent and innovative financial intelligence and analytics. As a global powerhouse, we are at the forefront of shaping the financial industry, making this an ideal time to advance your career with us. Work You’ll Do At S&P Global, Inc, you will be part of a culture that thrives on diversity, leadership, and professional excellence. Our team is committed to fostering an environment where innovation and growth are not just encouraged but are part of everyday activities. Transform your career with opportunities that place you at the intersection of data, technology, and market insights. Our professionals lead the industry in delivering cutting-edge solutions that address the challenges of today’s global markets. Join our team and collaborate with some of the brightest minds in the industry. With over 20,000 dedicated professionals worldwide, S&P Global, Inc offers a unique platform for professional growth and networking. S&P Global, Inc Jobs and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are eager to drive innovation and lead change. Explore job opportunities in various fields, from financial services to data analysis, and contribute to our mission of providing essential intelligence. Do Innovative Work Be part of a company that values the skills and knowledge of its employees. At S&P Global, Inc, innovation is at the core of what we do. We offer a range of positions that allow you to apply your expertise and push the boundaries of what is possible in the financial sector. Internship Programs Kickstart your career with an internship at S&P Global, Inc. Our internships provide invaluable workplace experience and a chance to develop key skills that will aid you in your professional journey. Interns at S&P Global, Inc are crucial team members, working on projects that directly impact our business and clients. Benefits and Growth S&P Global, Inc is dedicated to the growth and development of its employees. We offer comprehensive benefits designed to enhance your life and well-being. From advanced career development programs to leadership training, we provide the tools necessary for you to succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Whether you are starting your career or looking to take it to the next level, S&P Global, Inc offers a range of job opportunities and career paths. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at S&P Global, Inc. S&P Global, Inc is not just a company—it’s a place where you can make a difference. Join us and help shape the future of the financial world.
Learn more about S&P Global, Inc
Size
22,850 employees
Market Cap
$107.6 billion
Industry
Net Income
$2.3 billion
Founded
1888
5 Year Trend
+7.9%
Revenue
$7.4 billion
NASDAQ

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