Application Support Engineer

Marathon TS

$90K — $120K *
US-AnywhereRemote in Arlington, VA
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in application support, particularly with Oracle EBS.
  • Top Secret clearance is mandatory and must be current.
  • Strong administration experience with tools like ALM Octane, UFT, LoadRunner, or similar applications.
  • Proficiency with Oracle Linux or RHEL operating systems.
  • Hands-on knowledge of STIG compliance and security protocols.
  • Experience in diagnosing application connectivity issues and troubleshooting integrations.
  • Familiarity with load balancing configurations and SAML/SSO integration.

Responsibilities

  • Provide Level 2 and Level 3 support for application integration issues.
  • Assist in defining requirements and designing data center technology components.
  • Install and configure application client tools on VDI images and pools.
  • Create management plans and validate capacity sizing.
  • Manage sensitive credentials and licenses using approved vaulting solutions.
  • Produce and maintain detailed CDRL documentation.
  • Support multitenant environments across various services.

Benefits

  • 100% remote work environment.
  • Opportunity to work with a variety of customers and applications.
  • Engagement in cutting-edge cloud-based infrastructure projects.
  • Commitment to employee security and compliance training.
Full Job Description
Position: Application Support Engineer

100% Remote
This program provides a comprehensive set of services to support multiple customers in a multitenant enclave. The focus is customers whose primary application is Oracle EBS, supporting their users as well as interface trading partners. The services range from cloud-based infrastructure to development/testing services to operations services, with a focus on multitenancy wherever possibl

The team is responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure. Assist in defining requirements, designing and building data center technology components and testing efforts.

The team is responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure.
Must have Top Secret Clearance
Assist in defining requirements, designing and building data center technology components and testing efforts.

Must have administration experience with at least two of the following applications: ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon
Proficient in installing and configuration application client tools on VDI Images and Pools
Must have strong experience with Oracle Linux or RHEL operating systems
Hands-on experience with STIG compliance using preferably Evaluate-STIG, Mitre SAF Heimdall, or equivalent
Skilled in diagnosing and resolving application Applications connectivity and integrations issues
Experience configuring load balancing for Applications
Knowledge of SAML/SSO authentication and application-level configuration for identity integrations
Provides Level 2 and Level 3 support for application and integration issues
Creates a management plan, validates sizing, and forecasted sizing
Manages and safeguards licenses, keys, and other sensitive secrets within an approved vaulting solution
Experience producing and maintaining CDRL documentation
Preferred experience with Microsoft Windows Server Administration

Certifications:
Current Comptia Security + - Must Have

Any of the following certifications for 8570 Baseline: CISSP, CCNA, CAP, CASP+ CE, CCISO, CND, CSSLP, CYSA+, GSLC, SSCP

Clearance Requirement:

Top Secret - Fully Cleared Only, must confirm clearance is active

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