Application Support Engineer MAHIN-JOB-32389

Keylent, Inc.

$80K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong communication skills for collaboration with IT and operational teams.
  • Experience in vulnerability/threat analysis.
  • Knowledge of SDLC management and outage coordination.
  • Proficient in incident escalation and resolution processes.
  • SQL Server management and querying experience required.
  • Familiarity with Oracle PL/SQL and SQL*LOADER.

Responsibilities

  • Facilitate communication between IT and business units to address application issues.
  • Conduct vulnerability and threat analysis to protect system integrity.
  • Manage SDLC processes, including release and outage planning.
  • Coordinate incident escalation and resolution communications.
  • Perform queries and manage SQL Server databases and related tools.

Benefits

  • Opportunity to work closely with diverse teams, including business and operational personnel.
  • Exposure to a variety of technical environments and tools, enhancing skill development.
  • Possibility for engagement with customers in the logistics sector.
  • Chance to contribute to SDLC management and incident response processes.
Full Job Description
Application Support Engineer MAHIN-JOB-32389
Location: [ALPHARETTA]
General Skills:

o Strong communication skills (both oral and written). Will need to work closely with UPS IT, business functional user, operations personnel, and potential direct engagement with SGS SDG Service Parts Logistics customers.
o Vulnerability/Threat Analysis
o SDLC management, release planning, and outage planning / coordination
o Incident escalation, notification, communication, and resolution
Technical Skills:
o SQL Server (Queries, management, SSIS)
o Oracle PL/SQL
o SQL*LOADER
Good to have:
o Azure DevOps
o Redhat Clustering and RHEL 5/6/7 OS Support
o Windows Server 2008/2012/2016 Administration
o Windows Server Management (IIS, PowerShell, Event Viewer, etc)
o Windows Services deployment / configuration
o System change, intrusion detection, and user access tracking (Tripwire, Guardium, and custom DB and OS scripts)
o UNIX shell scripting and CRON configuration
o Load-balancing configuration
o DNS / domain registration
o Firewall configuration / support
o IBM MQ and JMS messaging services configuration / support
o SSL Certificate provisioning
o TLS, SSH, SCP and SFTP in flight encryption configuration / support
o Vormetric OS encryption

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