Application Support Analyst / Systems Administrator

JPC Partners

$70K — $95K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a DevOps or Application Support role
  • Strong documentation and communication skills within a team context
  • Expertise in Windows OS patching and application management
  • Proficient in troubleshooting and technical support

Responsibilities

  • Perform software deployments and administration of DevOps technologies
  • Manage patching and vulnerability on Windows and .NET infrastructure
  • Provide ongoing integration support for software development
  • Contribute to design and implementation of new software tools
  • Assist in testing and development of software systems
  • Build business relationships to align technology strategy
  • Offer 24x7 support in a rotating team schedule

Benefits

  • Opportunity to work in a technologically diverse environment
  • Collaboration with product teams and owners
  • Involvement in the continuous software delivery process
  • Supportive team culture focusing on development and implementation
  • Exposure to various middleware technologies and processes
Full Job Description
JPC Partners is looking for an Application Support Analyst / Systems Administrator that will help support and manage the middleware technologies used by the organization. This DevOps role is part of the Application Architecture support team and will be responsible for participating in the administration, maintenance and troubleshooting of .NET and Windows technologies. You will be working closely with product teams and product owners to develop, build documentation and improve the continuous software delivery process. This is a technologically diverse position and will require the candidate to adapt, learn and interface with various teams.
Essential Functions
  • Perform software deployments, administration, performance tuning and monitoring of DevOps technologies, including software development and database
  • Provide system administration including patching, vulnerability management of Windows and .Net-based infrastructure
  • Provide day-to-day software integration support for software development systems
  • Participate in design, develop, and implementation of new software tools and processes
  • Support the testing and development of the software development systems
  • Develop and maintain business relationships that will leverage and support the technology strategy
  • Provide 24x7 support on a rotating basis with other team members
Required Skills
  • Ability to produce high-quality work products with attention to detail
  • Experience in communicating and building documentation effectively in a team environment
  • Experience with patching, performance tuning, and general application management as they apply to Windows operating system
  • Experience in troubleshooting and providing technical support
Preferred Skills
  • Experience with Software Development Lifecycle tools
  • Experience with Agile work management methodology
  • Experience with developing and managing .NET framework or code
  • Windows Server, IIS
  • GitLab
  • Scripting (UNIX shell scripts, Python, Perl)

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