OverviewThe purpose of this job is to provide application support for external and internal vendor software or/and in-house developed software. In this role, you must be able to work independently or part of a team to support the analysis, design, implementation of the software to meet the company's goals. You will be expected to build business line relationships to compliment your technical skills.
Responsibilities- Code, test, debug, document, implement and maintain software applications.
- Test and integrate application components.
- Install new releases of software.
- Ensure system improvements are successfully implemented.
- Analyze and provide solutions to issues.
- Problem solving and debugging.
- Provide break-fix support using troubleshooting skills for on-call support.
- Code programs that interface with multiple applications.
- Perform additional duties as assigned.
Qualifications- Bachelor's degree in computer science or information technology or equivalent combination or education, training or work experience
- Over 10 years development application support experience
- High energy with a "take charge and "make it happen" attitude. Able to work with no supervision
- Extreme technical skills and the ability to teach others
- Ability to translate business requirements into product design and implementation as well as estimating work effort and determining completion dates
- Advanced decision-making, problem solving and debugging skills with complex data systems
- Demonstrate critical thinking skills with the ability to accurately analyze information and make sound decisions especially in time critical situations
- Time management skills and the ability to work on multiple projects at the same time
- Advanced oral and written communication skills
- Be able to be involved heavily with multiple business segments and management
- Subject matter expert on the applications you support and completely understand how it impacts other applications
- Skills and ability to "jump in" to help other applications when needed
- Team player who can work and lead multiple groups toward a common goal
- Over 7 years of banking experience preferred
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
