Based in New York or Washington, D.C., the Application Engineer will be responsible for the full lifecycle of key enterprise applications-ensuring reliability, performance, security, and continuous improvement. This role involves administration of client/server platforms, architecture design, integration development, automation, and collaboration with business and technical stakeholders across the firm. Primary applications and platforms include: • iManage Document Management & Integrated Solutions: iManage Work 10, Preview Servers, RAVN, iManage Mobility, Threat Manager, Co-Authoring, Closing Folders, SPM, Litera CAM, GDSI • Intapp Wallbuilder: Intapp Integrate, Boomi • Records Management: Micro Focus Content Manager, IDOL OEM, iCompli, Future In Tech (FiT) This role reports to the Senior Manager of Desktop and Application Services. Responsibilities include: Application Management • Administer, configure, and optimize assigned applications to ensure stability, performance, and user adoption. • Monitor system health, troubleshoot issues and deliver solutions for complex technical challenges. • Lead application lifecycle activities, including upgrades, patching and ongoing improvements initiatives. Design and Implementation • Partner with business stakeholders to translate requirements into scalable, secure technical solutions. • Architect systems, integrations, and workflows that align with firm standards and best practices. • Lead or support application deployments, automation initiatives, and new technology implementations. • Perform comprehensive testing and quality assurance to ensure successful rollouts. Risk and Security • Ensure all applications meet security standards, data protection requirements, and regulatory obligations. • Conduct risk assessments, identify vulnerabilities, and coordinate remediation activities. • Maintain documentation related to compliance, incident response, and security controls. • Serve as the primary technical liaison to software vendors, tracking issues and recommending enhancements. • Evaluate new software products and technologies in collaboration with vendor partners. • Review vendor performance, SLAs, and contract terms to support strategic decision-making. • Oversee project timelines, deliverables, and dependencies across internal teams and external partners. • Create and maintain detailed documentation, including system configurations, SOPs, workflows, and user guides. • Develop and deliver training for end users, technical teams, and business partners. • Ensure documentation remains current following changes, upgrades, and new feature releases. Application Specific Responsibilities • Administer daily operational tasks, including security access management and monitoring data synchronization, workspace creation, and data import/export through Litera CAM. • Work within Intapp Walls, iManage SQL database schemas and security models to run queries, update records, and troubleshoot stored procedures. • Build and maintain integrations, data flows, business rules, and security policies using Intapp Integrate and/or Boomi. • Implement and support integrations across Document Management Systems (DMS) and Content Management Systems (CMS). • Identify automation opportunities and streamline processes using REST APIs and related tooling. • Ensure compliance of Walls rules with firm policies, Information Governance, and Office of General Counsel requirements. • Maintain consistent security controls across iManage On-Prem, iManage Cloud, SharePoint, Microsoft Teams, and Records systems. • Collaborate with Legal and Compliance teams to ensure ethical wall implementations satisfy regulatory standards (e.g., GDPR, HIPAA). Qualifications: • Exceptional full-stack troubleshooting skills, leveraging deep system and application log analysis to diagnose and resolve root-cause issues. • Strong PowerShell skills and experience with scripting languages for automation, upgrades, and configuration management. • Advanced proficiency with Microsoft SQL, T-SQL, Windows and Linux OS, and core networking concepts. • Familiarity with legal applications, security policies, and the packaging and deployment of applications. • Advanced experience developing data flows with Integration Builder. • Intermediate-level development experience with REST APIs. • Expert knowledge of DMS, Records Management Systems, Intapp Wallbuilder, and security models. • Experience with cloud platforms (AWS and Azure). • Boomi development is a plus. Experience: • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience). • 8+ years supporting and administering enterprise applications within professional services, legal, or regulated environments. • Experience managing client/server applications and business-critical systems in a global environment. • Familiarity with ITIL best practices (incident, change, problem management). • Experience with Lean or Agile methodologies. • Certifications related to Microsoft technologies, iManage, or Litera products. • Experience supporting and administering Office 365 applications. Compensation & Benefits: The annual compensation range for this position is $140-170k. The salary offered within this range will depend upon qualifications and other operational considerations. Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses. For technical difficulties with our online application, please contact us at . Our recruiting support team will respond as soon as possible.