JOB SUMMARYResponsible for preparing quotations to meet the process and mechanical requirements of customer specifications while working closely with the outside sales team executing company selling strategy. Supports sales representative team by responding to customer questions and inquiries in a timely manner. Assists with the order reconciliation process and successful hand off to the Project Management team or the Technical Processing Team, as required. May require the entering of orders into ERP system while including all documentation. Qualified candidates will have the ability to blend technical and commercial sales skills to support and drive business.
PRINCIPAL DUTIES AND RESPONSIBILITIES- Provides first line quotation support for custom mixer solutions to the Sales Representatives or other team members as required. Support maybe through emails, eSales, CFD analysis, phone calls, conference calls, customer visits and/or lab testing, with peer assistance.
- Develops a technical written proposal (including all necessary documentation) in response to customer inquiries.
- Applies engineering principles to translate the process and mechanical requirements of customer specifications into the most advisable sales quotation with the direction process design leadership or peers. This may require coordinating the creation of engineering drawings and coordinating the sourcing of non-standard parts.
- With direction from the peers and/or supervisor, designs complete mixer to meet simple mechanical specifications and/or process requirements by performing calculations. Additional roles may require the coordinating the creation of engineering drawings and coordinating with the sourcing department or the vendor directly for non-standard parts. More complex mechanical designs are to be send to the mechanical engineering team.
- Consistently provides process designs and quotes within the committed and requested due dates.
- Leads the handover of new orders for entry into the ERP system by completing a thorough review of the order requirements and performing a detailed entry of all data necessary to process the order.
- Estimates costs and develops list pricing for the complete mixer consistent with published guidelines for custom solutions.
- Available to travel approximately 20% of the time.
- Collaborates cross-functionally with other departments during the quotation and/or order reconciliation process to ensure a quality product consistent with current SPX Flow policies.to ensure that customer transactions and orders are delivered on time and on specifications.
- Contributes to technical sales strategy setting with assistance from the Commercial and/or Global Product Management Team for a competitive bid
- All completed work to be filed electronically to create proper historical record of transactions consistent with Application Engineering team policies.
- Expected to play a supporting role in customer witness and non-witness lab testing opportunities. (Can be paid process consulting.)
- Expected to be a supporting team member on customer visits.
- Will be expected to run simple CFD requests for clients utilizing our internal CFD automation tools.
- Will be expected to complete the extensive AE training program within a 7-9 month time period and become self-sufficient in design and quoting within that time period followed by the completion of a test ensuring understanding of process and mechanical design concepts.
- Other job duties and tasks as assigned.
KNOWLEDGE, SKILLS & ABILITIES- Ability to effectively present information and respond to questions from internal personnel, Sales Rep's and customers
- Ability to read, interpret and accurately respond to technical specifications related to mixer applications and mixer design
- Solid knowledge of Lightnin, Philadelphia and Plenty product (or similar Mixer Industry) capabilities and limitations
- Fluid Mechanics and rotating equipment
- Knowledge of industry engineering standards and Lightnin or equivalent rotary equipment capabilities
- Good oral and written communications skills; able to provide concise and accurate technical communications
- Strong computer skills (MS Office, SAP, other technical applications)
- Good problem-solving skills and ability to develop alternatives
- Strong interpersonal skills and a good team player
- Strong oral and written communication skills
EDUCATION AND EXPERIENCEEducation: Bachelor Degree in Chemical Engineering or Mechanical Engineering is required. In limited cases, this degree requirement may be met through a combination of work experience and intellectual instruction establishing substantially the same level of knowledge as an Engineering degree.
Supervisory Responsibility: None.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to sit and use hands, fingers, handle or feel, talk, see and hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move occasionally lift office products and supplies, up to 25 pounds. Use of the appropriate PPE is required.
WORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in a manufacturing professional office environment. The employee can be exposed to fumes or airborne particles, moving mechanical parts, vibration and loud noise level while on the production floor.
The noise level in the office work environment is usually moderate.
DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Anticipated salary range for this position: $85,000-$100,000. The anticipated salary range is what we believe to be the likely base salary range for this position at the time of posting. Actual salary for this position will depend on relevant qualifications, skills, and experience.
