Key Responsibilities

• Provide technical implementation, configuration, and integration support for Concurrent Real-Time products, including RedHawk Linux, iHawk real-time servers, and simulation toolchains.

• Assist customers in system setup, benchmarking, latency optimization, and troubleshooting of real‑time environments.

• Deliver on-site or remote customer training, demonstrations, and technical workshops.

• Collaborate with Ramp;D teams to replicate issues, validate fixes, and contribute to product improvements.

• Develop and maintain technical documentation, solution guides, and best practices.

• Support pre‑sales activities by participating in technical presentations, proof-of-concept deployments, and requirements analysis.

• Partner with customers in aerospace, defense, automotive, and industrial sectors to ensure successful deployment and long-term performance of their real‑time applications.

• Participate in system testing, performance evaluation, and custom configuration development as needed.

• Provide feedback to product management on feature requests and market needs.

• Travel internationally (approx. 1525%) for customer engagements, training, and on-site support.

Required Qualifications

• Bachelors or Masters degree in Computer Engineering, Electrical Engineering, Computer Science, or a related technical field.

• Strong understanding of Linux internals, kernel tuning, or real‑time operating system concepts.

• Experience with C/C++ development and scripting languages such as Python, Bash, or similar.

• Familiarity with real‑time scheduling, latency analysis, multithreading, or performance optimization.

• Excellent problem-solving skills and ability to work directly with customers.

• Strong interpersonal, communication, and presentation skills.

• Fluency in English (additional European languages a plus).

Preferred Qualifications

• Hands-on experience with Concurrent Real-Time products or other real‑time Linux distributions.

• Experience in one or more industries such as aerospace amp; defense, automotive simulation, hardware‑in‑the‑loop (HIL) testing, robotics, or industrial control.

• Knowledge of networking, drivers, FPGA interfaces, or high‑performance computing.

• Background in real‑time simulation environments, such as MATLAB/Simulink‑based HIL systems.

• Prior experience in a customer-facing engineering role.