Application Engineer

Allied Universal

$100K — $135K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required
  • Certifications with access control systems and video platforms (e.g., AMAG, Lenel, Milestone)
  • At least 3 years of experience with access control and video systems
  • Advanced knowledge of leading security systems
  • Strong decision-making and problem-solving skills
  • Ability to read and understand technical documentation
  • Proficient in Microsoft Office Suite
  • Excellent communication skills for stakeholder interaction
  • Strong relationship-building abilities with customers

Responsibilities

  • Integrate electronic security systems for cohesive solutions
  • Configure LAN and wireless networks for reliable performance
  • Diagnose and troubleshoot system issues for optimal functionality
  • Collaborate with project teams and end users on software deployment
  • Resolve software-related issues and engage tech support as needed
  • Escalate critical problems to minimize project impacts
  • Coordinate timelines and resources with the management team
  • Lead end-user training and manage software licensing

Benefits

  • Medical, dental, vision, life, and disability insurance
  • Paid holidays, sick days, and personal days
  • Accrued vacation time, paid out as required by law
  • Retirement plan available
Full Job Description
Overview

Job Description

Allied Universal® is hiring an Application Engineer. The Application Engineer supports installation and service teams with software integration, ensuring seamless operation between multiple software applications. Responsibilities include troubleshooting, programming, system commissioning, upgrades, and advanced diagnostics.

RESPONSIBILITIES:
  • Integrate electronic security systems to deliver cohesive, advanced solutions
  • Configure LAN and wireless networks to ensure reliable connectivity and performance
  • Diagnose and troubleshoot system issues for optimal functionality
  • Collaborate with project teams and end users to support software deployment and usage
  • Resolve software-related issues, engaging technical resources when necessary
  • Escalate critical problems promptly to minimize project impact
  • Coordinate project timelines and resources with the management team for efficiency
  • Lead end-user training and manage licensing to ensure successful adoption and continuous development

QUALIFICATIONS (MUST HAVE):
  • High school diploma or equivalent
  • Certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar
  • Minimum of three (3) years of experience programming and troubleshooting access control and video systems
  • Advanced knowledge of industry-leading security system and equipment providers
  • Decision-making and problem-solving ability
  • Ability to read and understand advanced technical information and documentation
  • Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
  • Excellent verbal and written communication skills, with internal and external stakeholders
  • Ability to establish and maintain effective working relationships with both internal and external customers

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • College degree in computer science, engineering, or related field

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
  • Pay Range: $100k-$135k


Requisition ID

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