Application Delivery Engineer - Senior

UPMC Senior Communities$110K — $130K *
US-AnywhereRemote in Pittsburgh, PA
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree in computer science, systems analysis, or related field or 5+ years of IT experience.
  • Ability to manage routine operations as well as unexpected, complex situations autonomously.
  • Strong interpersonal skills to build relationships across various organizational levels.
  • Proficient in network principles, packet analysis, and security frameworks.
  • Knowledgeable in Web Application Firewalls, Next Generation Firewalls, Linux, and Windows operating systems.

Responsibilities

  • Assist with auditing exercises and develop remediation plans.
  • Participate in a 24×7 on-call rotation to support off-hours application changes and issues.
  • Utilize advanced network technologies to troubleshoot connectivity and application-level issues.
  • Communicate issues to management and promote IT security awareness.
  • Analyze past incidents to improve service delivery and enhance security.
  • Coach and mentor team members in application delivery and systems support.

Benefits

  • Access to continuous learning and professional development opportunities.
  • Opportunities for certifications, such as F5-Certified Big-IP Administrator.
  • Participation in cross-functional teams to enhance project execution skills.
  • Professional environment encouraging mentoring and knowledge sharing.
Full Job Description
Support Information Assurance Services efforts to develop secure systems and networks through the identification and use of automated tools, execution of security processes, procedures and reporting. Work with Data Stewards and Application Support representatives to ensure delivery of highly available and secure applications.

Responsibilities:
  • Assists with Auditing exercises. Develops and executes plan to remediate shortfalls. Evaluate application and infrastructure designs for compliance with hardening standards, monitoring and compliance, incident response, and disaster recovery requirements.
  • Participates in 24×7 on call rotation and supports Application Delivery changes and issues outside of standard business hours as needed.
  • Demonstrate a high level functional understanding of network routing and switching technology for the purpose of solving network connectivity problems and implementing network configurations. Uses sniffers and other advance tools to troubleshoot and isolate source of application issues at the packet level.
  • Escalates and communicates issues as appropriate to management and stakeholders. Promote/teach IT security awareness, basics and literacy, and training to IT and non-IT employees commensurate with their responsibilities. Proactively apprises management of issues effecting project status and offer solutions to solve the issues.
  • Seeks to improve overall service to our customers by analyzing past events & issues and looks for improvement opportunities. Improves security and efficiency of applications delivery through automation and the use of technical capabilities.
  • Coach and mentor team members on managing and troubleshooting the Application Delivery architecture and supporting systems. Assists and mentors others involved with project planning and execution. Offers constructive criticism and contributes in a positive manner.


Qualifications:

Qualifications
• Typically has a 4 year academic degree including courses in computer programming, systems analysis, system development, or systems engineering and/or has acquired 5+ years of core IT skills and knowledge via practical experience.
• Intuitively grasps familiar, stable system performance situations. Ability to independently respond to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response.
• Ability to establish and maintain effective work relationships with all levels of personnel both internally and externally; e.g. leadership, executives, application owners, and vendors.
• Strong working knowledge of:

o Network principles best practices and standards

o Packet Analysis

o Web Application Firewalls and Next Generation Firewalls

o Linux and Windows Operating Systems

o Security Frameworks

Licensure, Certifications, and Clearances:
F5-Certified Big-IP Administrator or equivalent preferred.
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