Gundersen Lutheran, Inc

Application Analyst | Pharmacist - Epic Willow

Gundersen Lutheran, Inc • $80K — $100K *
La Crosse, WI 54601Hybrid
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Doctor of Pharmacy (PharmD) required
  • 2-4 years relevant experience in pharmacy, healthcare IT, or informatics
  • Licensed Pharmacist in the state of employment
  • Epic Willow certification required within a defined timeframe
  • Strong analytical, troubleshooting, and problem-solving abilities
  • Ability to communicate technical concepts clearly to end users
  • Experience in a healthcare IT or pharmacy informatics environment

Responsibilities

  • Troubleshoot and resolve application issues; provide end-user support
  • Monitor applications for maintenance, upgrades, and implementation issues
  • Assist in business process design, reengineering, and documentation for new technologies
  • Act as a resource and mentor to less experienced colleagues
  • Solve complex problems and offer new perspectives on existing solutions
  • Impact customer and operational activities within team and related teams
  • Explain sensitive information and build consensus among stakeholders
  • Engage meaningfully with customers to drive solutions

Benefits

  • Adaptable, mission-driven organizational culture
  • Comprehensive medical, dental, and life insurance benefits
  • Substantial retirement contribution with 401k match and discretionary contribution
  • Flexible Paid Time Off (PTO) policy for vacations and personal days
  • Professional development support including tuition investment and career growth
  • Wellness programs with incentives and various employee discounts and perks
Full Job Description
Scheduled Weekly Hours:
40

We are seeking an experienced Application Analyst - Pharmacist to support and optimize our Epic Willow pharmacy applications and medication-use workflows.

This role partners closely with pharmacy operations, clinical teams, providers, revenue cycle, and IT to ensure safe, efficient medication management, accurate order verification, and system performance. The ideal candidate combines clinical pharmacy expertise with strong technical and analytical skills, along with a passion for improving medication safety and workflow efficiency within Epic.

Major Responsibilities:
  • Troubleshoots and resolves basic to moderately complex application issues and provides end user support.
  • Monitors applications for issues in connection with maintenance, upgrades and implementations.
  • Uses knowledge of best practices and how own area integrates with others. Assists in performing business operational process design, reengineering and documentation for new technology.
  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risk and resource requirements.
  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
  • Impacts a range of customers, operational, project, or service activities within own team and other related teams. Works within broad guidelines and policies.
  • Explains difficult or sensitive information, works to build consensus.
  • Independently, interacts in a meaningful way with customers to help drive solutions.


What's Available:
  • Full-time, 80 hours biweekly (1.0 FTE)
  • Monday-Friday core business hours
  • Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives in La Crosse, WI
  • Immigration sponsorship (e.g., H-1B) is not available for this position


An Ideal Candidate Will Have:
  • Education: Doctor of Pharmacy (PharmD)
  • Experience: at least 2-4 years of relevant pharmacy, healthcare IT, or informatics experience
  • License/ Certification: Pharmacist license to practice in the state of employment, some positions may require multiple state licenses
  • Epic Willow certification may be required or obtained within a defined timeframe
  • Strong analytical, troubleshooting, and problem-solving skills
  • Ability to translate technical concepts into clear communication for end users
  • Experience in a healthcare IT or pharmacy informatics environment


In addition to the rewarding work, you'll receive:
  • A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated
  • Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
  • Substantial retirement contribution including a 401k match & annual discretionary base contribution
  • Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
  • Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
  • Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!


If you are looking to be a part of a stable and growing mission-driven organization, this may be the right opportunity for you!

**Please apply by Monday, June 8, 2026 at 4:30pm to be considered further.

If you need assistance with any portion of the application or have questions about the position, please contact [redacted] or call [redacted].

About Gundersen Lutheran, Inc

Gundersen Lutheran, Inc is a healthcare organization that provides a wide range of medical services to patients in Wisconsin, Minnesota, and Iowa. The organization was founded in 1891 and is headquartered in La Crosse, Wisconsin. Gundersen Lutheran, Inc operates hospitals, clinics, and other medical facilities, and offers a variety of services, including primary care, specialty care, and emergency care. The organization is committed to providing high-quality, patient-centered care, and has a strong reputation for clinical excellence. Gundersen Lutheran, Inc is also committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. The organization is a leader in healthcare innovation and is constantly developing new approaches to improve patient outcomes and reduce costs.
Learn more about Gundersen Lutheran, Inc
Size
10,000 employees
Industry
Healthcare
* Ladders Estimates

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