Job SummaryNewton-Wellesley Hospital is seeking an Application Systems Analyst II to support a portfolio of clinical and business applications that help drive patient care, operational services, and administrative functions. This role serves as a key technical and solutions-focused resource, partnering with hospital departments, vendors, and Information Systems teams to support, maintain, optimize, and enhance hospital applications and related integrations.
About the Role
Working with a high degree of independence, the Analyst II troubleshoots application issues, implements system improvements, supports upgrades, and contributes to new technology initiatives. The role also leads and coordinates small-to-medium projects, participates in system implementations and integrations, and helps ensure application solutions are reliable, effective, and aligned with the operational needs of Newton-Wellesley Hospital.
Key Responsibilities
• Review system requirements and business processes; test, debug, and implement software solutions.
• Develop and execute test plans and perform software quality assurance activities.
• Provide ongoing support for software applications by identifying, troubleshooting, and resolving issues.
• Train end users on software applications and develop end-user documentation.
• Run reports, update tables, and complete tasks associated with the ongoing operation of the software environment.
• Partner with hospital departments, vendors, and Information Systems teams to support application maintenance, upgrades, integrations, and enhancements.
• Lead and coordinate small-to-medium projects and participate in system implementations.
• Participate in regular team meetings to discuss activities, issues, priorities, and updates.
QualificationsEducation- Bachelor's degree in Information Systems required.
- Experience may be accepted in lieu of a degree.
Experience- 2-3 years of experience in the development, support, or operation of software applications required.
Knowledge, Skills, and Abilities- Strong oral and written communication skills.
- Strong interpersonal skills with the ability to communicate effectively with technical and non-technical audiences.
- Demonstrated analytical and problem-solving skills.
- Ability to learn quickly and adapt to changing priorities.
- Knowledge of Microsoft Office 365 and other common office productivity solutions.
- If utilizing Epic, ability to obtain required certifications as outlined by program requirements.
Additional Job Details (if applicable)- Monday-Friday Eastern business hours required.
- Hybrid onsite flexible work model required, including 1-2 onsite office days per week, with flexibility based on business needs.
- Remote workdays require a stable, secure, quiet, and compliant workstation.
Remote TypeHybrid
Work Location2014 Washington Street
Scheduled Weekly Hours40
Employee TypeRegular
Work ShiftDay (United States of America)
Pay Range$75,275.20 - $109,553.60/Annual
Grade6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
