OverviewThe Application Analyst I is primarily responsible for supporting key aspects of applications that support the operation of Radiation Oncology. This entails providing technical support, troubleshooting, systems change management, and training of users. The individual will also support senior analysts and engineers with testing and process development, and end to end system configuration tasks.
Responsibilities
- Supports application security.
- Manages and supports tier one technical support processes, such as break fix, troubleshooting, and systems change management.
- Conducts testing in tier 2 and tier 3 technical support processes.
- Delivers training.
- Builds and manages technical documentation.
- Complies with all regulatory mandates, as applicable.
- Builds, tests, manages, and supports system configuration.
- Supports requirements gathering and analysis. Tests custom system development.
Qualifications
Required:
- High school education or GED
- 0-2 years of IT experience, preferably in healthcare setting
- Able to rapidly solve IT systems problems that interfere with or disable clinical operations.
- Ability to identify and triage issues appropriately.
- Ability to organize and prioritize concurrent responsibilities and demands.
- Ability to use initiative and sound judgment in carrying out responsibilities.
- Ability to meet timelines for assigned tasks.
- Ability to train others in how to use systems.
- Ability to build relationships while maintaining appropriate boundaries.
- Ability to work in a complex, fast paced, health care environment.
- Demonstrated interest in advancing technical capability.
- Customer service skills.
Preferred:
- BA/BS in related field
- MS Visio, Excel
The annual base salary range for this position is from $88,712 to $133,057, and pay offered will be based on experience and qualifications. Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).
