Citigroup, Inc

Applicant Support Tech Lead Analyst - Vice President

Citigroup, Inc • $120K — $170K *
Mississauga, ON L4T 0A1In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6-10 years of experience in application support or technology roles
  • Knowledge in Oracle, Unix, and KDB; familiarity with fix messages
  • Understanding of equities is a plus
  • Strong problem-solving and strategic thinking abilities
  • Leadership and relationship-building skills are essential
  • Service-oriented mindset and resilience in fast-paced settings
  • Experience leading requirement gathering for multiple large projects

Responsibilities

  • Partner with technology teams for seamless function integration to achieve goals
  • Provide expert guidance on advanced applications support principles
  • Define systems scope for high-impact enhancements through in-depth analysis
  • Collaborate with cross-functional stakeholders to document systems impacts
  • Evaluate risks and security issues; recommend mitigation strategies
  • Mentor junior analysts and oversee task allocation
  • Analyze complexities to devise innovative solutions to business challenges

Benefits

  • Comprehensive health benefits
  • Retirement savings plan options
  • Generous paid time off and holidays
  • Learning and development opportunities to enhance skills
  • Flexible work environment options
Full Job Description
The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:
  • The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
  • Provides expertise in area and an advanced level of understanding of the principles of apps support.
  • Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
  • Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
  • Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
  • Considers the implications of the application of technology to the current environment.
  • Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
  • Acts as advisor or coach to new or lower level analysts; allocates work.
  • Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
  • Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
  • Persuades and influences others through strong and comprehensive communication and diplomacy skills
  • Performs other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Recommended Qualifications:
  • 6-10 years experience
  • Knowledge or hands on experience with Oracle, Unix, fix messages, KDB
  • Equities knowledge-nice to have
  • Practical problem solving and strategic thinking skills
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Service oriented attitude
  • Ability to work in a fast-paced environment
  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • Proficient using basic technical tools and systems
  • Good interpersonal and communication skills


Education:
  • Bachelor's/University degree, Master's degree preferred


Job Family Group:
Technology

Job Family:
Applications Support

Time Type:
Full time

Primary Location Full Time Salary Range:
$120,800.00 - $170,800.00

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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