About the roleAt Félix, we are building the future of remittances through a seamless, AI-powered WhatsApp experience. We're looking for a Disbursement Analyst who is obsessed with making our money transfer experience "insanely great."
You won't just be pulling data; you will be the guardian of our disbursement efficiency. You will work closely with Disbursements, Operations, and Product Managers to ensure our transactions are fast, cost-effective, and flawless. We need a "natural investigator" who can dive into a dataset to understand why a transaction was held up or where a routing defect occurred, turning those findings into a better, more reliable product for millions of Latino immigrants.
Responsibilities- Experience: 5+ years of experience as a Data Analyst, Financial Analyst, or Operations Analyst, Required 3+ years of experience in Fintech, Cross-Border Payments, or Remittances.
- Domain Expertise: Proven 2-3+ years of experience measuring payment rails, transaction routing KPIs. You should be comfortable discussing success rates, cost analysis, and the tradeoffs between transaction speed and operational cost.
- Technical Core: Strong SQL skills (you'll live in BigQuery / DBT / Firestore) and experience with BI tools like Omni / Tableau / PowerBI / Looker or similar. DBT is a must.
- The "Felix" Vibe: A startup mindset-you are proactive, you have a bias towards action, and you don't wait for permission to fix something that's broken.
- Communication: Ability to explain to a non-technical stakeholder why a 1% drop in success rates matters for our users and its impact on other KPIs like NPS and Retention.
- Language: Advanced English. Spanish or Portuguese is a plus!
Requirements- Experience: 5+ years of experience as a Data Analyst, Financial Analyst, or Operations Analyst, Required 3+ years of experience in Fintech, Cross-Border Payments, or Remittances.
- Domain Expertise: Proven 2-3+ years of experience measuring payment rails, transaction routing KPIs. You should be comfortable discussing success rates, cost analysis, and the tradeoffs between transaction speed and operational cost.
- Technical Core: Strong SQL skills (you'll live in BigQuery / DBT / Firestore) and experience with BI tools like Omni / Tableau / PowerBI / Looker or similar. DBT is a must.
- The "Felix" Vibe: A startup mindset-you are proactive, you have a bias towards action, and you don't wait for permission to fix something that's broken.
- Communication: Ability to explain to a non-technical stakeholder why a 1% drop in success rates matters for our users and its impact on other KPIs like NPS and Retention.
- Language: Advanced English. Spanish or Portuguese is a plus!
Nice to Have- GCP Ecosystem: Familiarity with BigQuery, Vertex AI, or Cloud Storage.
- Python Mastery: Experience using Python for data manipulation (Pandas/NumPy) to model complex routing scenarios.
- Start-up DNA: Previous experience in high-growth fintechs, payments, or cross-border money movement companies.
- Curiosity: A genuine interest in how global payment
What We Offer- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
