About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.

About the team:

The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.

What you'll do:

This role supports Airwallex's transaction monitoring and fraud operations, helping ensure compliance with regulatory obligations while delivering a safe and seamless customer experience. The role requires strong attention to detail and a solid understanding of BSA/AML and fraud investigations, and works closely with partners across Compliance, Commercial, and Product.

This role is based in with San Francisco or New York.

Responsibilities:

• Review, analyze, and disposition transaction monitoring alerts using independent and professional judgment
• Conduct transaction and customer reviews to identify potential money laundering, fraud, or other financial crime risks, including reviewing flow of funds, counterparties, and transaction behavior
• Clearly document investigative findings and decisions in the case management system
• Escalate higher-risk or complex cases with concise summaries and supporting analysis
• Perform holistic reviews for post-transaction monitoring alerts when required
• Support internal escalations and external requests (e.g., RFIs) as needed
• Maintain SLAs and quality standards in a high-volume operational environment
• Identify opportunities to improve processes, controls, and investigation quality

Who you are:

• Experienced in transaction monitoring or AML investigations and comfortable making alert decisions independently
• Detail-oriented, analytical, and able to connect transaction activity to underlying risk
• Organized and able to manage competing priorities in a deadline-driven environment
• Clear and thoughtful in written documentation and communication
• Collaborative team player who can also work autonomously

Minimum qualifications:

• Bachelor's degree or equivalent experience
• 2-5 years of experience in transaction monitoring, AML, fraud operations, or financial crime compliance
• Hands-on experience reviewing and clearing transaction monitoring alerts
• Solid understanding of BSA/AML fundamentals, common typologies, and regulatory expectations
• Strong communication and analytical skills (SQL or advanced spreadsheet skills are a plus, but not required)
• Prior experience at a fintech, bank, payments company, or money services business preferred
• Comfort working in a fast-paced, globally distributed environment

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.