Job DescriptionWaste Management WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job SummaryUnder minimal supervision, acts as a liaison between the Technology and the business of new systems and enhancement of existing systems. Conducts advanced level business process analysis, needs assessments and preliminary cost/benefit analysis in an effort to align Technology solutions with business initiatives.
II. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.
- Act as a liaison between business stakeholders and the technical development team to translate business requirements into functional specifications within the Content Management System (CMS) and the website ecosystem.
- Defines the vision of Product
- Knowledge and experience of working according to agile methodologies and lean product development is a strong pre
- Facilitates business requirement, process and design sessions
- Work cooperatively with technical or application personnel across Digital to accomplish enterprise-wide goals.
- Play a leadership role within the Scrum team to ensure that capabilities are in-scope, on-time and of high quality
- Assist in the development of product roadmaps
- Contributes advanced knowledge in formulating systems scope and objectives relative to the organization's business plan and user requirements, process flow definitions and functional specifications.
- Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications.
- Responsible for document repositories, maintenance and updates of project documentation library.
- Leads project team with gaining business user acceptance.
- Reviews progress and evaluates results for accuracy and efficiency.
- Must demonstrate more advanced communication and training skills.
- Ability to manage risks and sort out a solution.
III. Supervisory ResponsibilitiesWill coach and mentor less experienced analysts and act as team leader on more complicated systems projects.
IV. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job. Candidates must live and work in the United States.
A. Education and Experience
Education: Bachelors Degree (accredited) in Computer Science, MIS, Business Administration or similar area of study or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.
Experience: Eight years of relevant work experience as a IT Business Analyst (in addition to education requirement). Four years working as an IT Manager/Project Manager may substitute for the minimum years of experience.
B. Certificates, Licenses, Registrations or Other Requirements
None required.
C. Other Knowledge, Skills or Abilities Preferred
Technically advanced knowledge or in-depth skills in one or more of the following is preferred:
- Strong understanding of web content management systems, digital marketing workflows, and web technologies (HTML, CSS, etc.).
- Proven ability to document requirements, workflows, wireframes, and process flows.
- Experience working in Agile/Scrum environments.
- Excellent communication, interpersonal, and organizational skills.
- Strong analytical and problem-solving skills.
- Exposure to JIRA, Confluence, or other project management tools.
- Experience with content modeling and metadata strategy in Adobe Experience Manager or other content management systems.
V. Work EnvironmentListed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is: office setting and/or landfill/outdoor.
The expected base pay range for this position across the U.S. is $107,300 - $160,100. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
In addition, this position is eligible for bonus.
BenefitsAt WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
About Us ABOUT WM WM (WM.com) is North America's largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM's fleet includes nearly 11,000 natural gas trucks - the largest heavy-duty natural gas truck fleet of its kind in North America - where more than half are fueled by renewable natural gas. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.
Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.
About the TeamWhat is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities.
We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.
