Dell

Analyst, IT Data Center Operations

Dell$70K — $95K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong understanding of server, storage, and networking hardware.
  • Familiarity with operating systems and basic networking concepts.
  • Experience in data center or mission-critical environments preferred.
  • Minimum 5 years' experience working in data centers.
  • Familiarity with DCIM tools and ticketing systems like ServiceNow.

Responsibilities

  • Rack, stack, install, configure, decommission, and replace servers and networking equipment.
  • Perform hardware diagnostics and component-level replacements.
  • Ensure installation according to data center standards and best practices.
  • Diagnose and resolve hardware and network connectivity issues.
  • Maintain accurate asset inventory records and documentation.

Benefits

  • Comprehensive health and wellness support.
  • Flexible work arrangements and work-life balance.
  • Career development programs and training opportunities.
  • Access to a robust benefits portal (MyWellatDell.com).
  • Inclusive and diverse work environment.
Full Job Description
Job Description

Analyst, IT Data Center Operations

Join us to do the best work of your career and make a profound social impact as a Analyst, IT Data Center Operations on our IT team in Durham, NC.

Responsibilities

What you'll achieve

In this position as Analyst, IT Data Center Operations, you will increase data center reliability and uptime by proactively identifying risks, executing infrastructure improvements and contributing to incident incident-prevention initiatives. You will also enhance operational efficiency through process optimization, automation opportunities and improvements that reduce turnaround time for deployments, maintenance or troubleshooting activities.

You will:
  • Rack, stack, install, configure, decommission, and replace servers, storage systems, and network equipment (routers, switches, firewalls).
  • Perform hardware diagnostics and component-level replacements (drives, memory, power supplies, NICs).
  • Ensure equipment is installed according to data center standards and best practices.
  • Diagnose and resolve hardware, operating system, application, and network connectivity issues.
  • Maintain accurate asset inventory records and system documentation.


Qualifications

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements
  • Strong understanding of server, storage, and networking hardware.
  • Familiarity with operating systems, basic networking concepts, and troubleshooting methodologies.
  • Experience working in data center or mission-critical environments preferred.
  • Minimum 5 years' experience working in data centers


Desirable Requirements
  • Familiarity with DCIM tools, ticketing systems (e.g., ServiceNow), and monitoring platforms
  • Relevant technical certifications (e.g., CompTIA A+/Network+, vendor hardware certifications)


Benefits and Perks of working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

Job Posting End Date: July 30th, 2026

About Dell

EMC2 provides critical engineering services for municipal and commercial setors. They delivers geotechnical engineering related to soil behavior and soil properties, as well as recommendations of design parameters and design of structures considering soil-structure interaction. Their services include geotechnical analysis and design, field exploration, testing and construction observation services.

Dell Careers

Joining Dell means becoming part of an innovative technology company that leads with digital solutions, services, and devices. At Dell, we're committed to bringing together the brightest minds to foster innovation, leadership, and professional growth. Our diverse team of experts is dedicated to creating an inclusive culture that promotes career advancement and lifelong learning.

Opportunities at Dell

Explore a world of job opportunities with Dell, where we prioritize diversity, equity, and inclusion. Whether you're looking for a full-time position or an internship, Dell offers a dynamic work environment with benefits that support both your professional and personal life. Our team is our strength, and we invest in each member through comprehensive benefits and diversity training programs.

Work You’ll Do

At Dell, you will collaborate with skilled professionals to drive technological advancements and lead transformation projects across various industries. Our commitment to innovation and customer satisfaction makes Dell a unique place to advance your career. You'll have the chance to work on pioneering projects that integrate technology and strategic thinking.

Join Our Team

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Professional Growth and Development

Dell supports your career journey with robust training programs, leadership development opportunities, and access to global networks. Our employees are encouraged to take ownership of their career paths with the support of Dell’s resources to achieve personal and professional goals.

Innovate with Us

Engage in work that matters with a team that values innovation and problem-solving. At Dell, you’re not just filling a position; you’re part of a community that challenges the status quo and pushes for groundbreaking solutions.

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Start your career with a Dell internship and gain invaluable industry experience. Our internships offer a chance to develop your skills, work on real projects, and network with professionals. Dell’s internships can be a stepping stone to full-time employment and a successful career in the tech industry.

Benefits of Working at Dell

Dell employees enjoy a range of benefits that include health care, employee discounts, and flexible working arrangements. We understand the importance of a work-life balance and provide our team with the support they need to be successful both at work and in their personal lives.

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Read our careers blog to stay informed about the latest company news, employee stories, and insights into the future of technology and employment at Dell. Join Dell and be a part of a team that values innovation, leadership, and a diverse and inclusive workplace. Explore the endless opportunities to grow professionally and personally as we continue to drive human progress through technology.
Learn more about Dell
Size
133,000 employees
Market Cap
$28.2 billion
Industry
Net Income
$3.2 billion
Founded
2012
5 Year Trend
+10.2%
Revenue
$94.2 billion
NASDAQ

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