Bank of Hope

Analyst - Encompass

Bank of Hope$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associates Degree required; Bachelor's preferred.
  • 3-5 years experience in residential lending.
  • 2 years in loan origination system management.
  • Familiarity with Ellie Mae Encompass LOS; certification is a plus.
  • Strong communication and organizational skills.

Responsibilities

  • Maintain loan setup settings to meet business and regulatory needs.
  • Oversee the complete loan document library and build custom disclosures.
  • Liaise with vendors to create and maintain system interfaces.
  • Manage the loan program directory in partnership with Secondary Marketing.
  • Monitor loan origination systems daily to ensure operational health.
  • Summarize the effects of Encompass releases for management.
  • Keep documentation updated for workflow changes and system customizations.
  • Coordinate testing of new Encompass versions in the test environment.

Benefits

  • Health, dental, and vision insurance.
  • Retirement plan options with company matching.
  • Generous paid time off policy including vacation and sick leave.
  • Opportunities for professional development and continuing education.
Full Job Description
A Business Analyst job primarily focuses on managing and maintaining the Encompass Loan Origination System (LOS) along with all integrated platforms within a mortgage lending organization, ensuring its smooth operation by managing business rules, implementing system updates, troubleshooting issues, and collaborating with different teams to optimize workflows and compliance with regulations; essentially acting as the primary technical point of contact for the Encompass and all integrated platforms within the company.

  • Maintain Loan Setup settings as applicable to ongoing business management and regulatory needs.
  • Maintain complete loan document library, build custom disclosure documents as needed and maintain eFolder.
  • Liaison with third party vendors to create and maintain interfaces as needed.
  • Maintain loan program directory in collaboration with Secondary Marketing to ensure accurate guidelines.
  • Responsible for performing day-to-day monitoring to determine health of systems.
  • Review and summarize the effects of Encompass releases to management.
  • Maintain documentation to workflow, program changes and customizations.
  • Maintain Encompass test environment and coordinate system testing on all new versions prior to implementation.


Job Qualifications/Requirements

Education/Credentials

  • Minimum Education Level: Associates Degree


Prior Experience

  • Preferred: 3-5 years in residential lending field
  • Preferred: 2 years recent experience in loan origination system management


Technical Skills

  • Preferred: Experience with Ellie Mae Encompass LOS, Certified Encompass administrator preferred.
  • Preferred: Effective verbal and written communication skills.
  • Preferred: Strong organizational skills with a willingness to adapt to change as needed in a fast-paced environment.
  • Preferred: Ability to effectively work with department team members and other stakeholders.


The salary range for this full-time position is $90,000 - $120,000 annually + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

About Bank of Hope

Bank of Hope is a commercial bank headquartered in Los Angeles, California. It was founded in 1976 as BBCN Bank and changed its name to Bank of Hope in 2017. The bank provides a wide range of financial products and services to individuals, small businesses, and commercial clients, including deposit accounts, loans, credit cards, and wealth management services. Bank of Hope operates more than 50 branches in California, Washington, Texas, Illinois, New York, New Jersey, Virginia, Georgia, and Alabama. The bank is committed to serving the needs of the Korean-American community and other diverse communities, and has been recognized for its efforts to promote diversity and inclusion in the workplace.
Learn more about Bank of Hope
Size
1,300 employees
Industry

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